Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,704 reviews
5 stars
684
4 stars
405
3 stars
272
2 stars
115
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or incorrect orders.
Management Issues
Several reviews mentioned poor management and lack of organization, leading to a chaotic environment.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty floors and unsanitary conditions.
- TGTara GnozaNov 17, 20251.0THEY REALLY JUST GAVE ME A BURNT BIGGIE BAG TASTES LIKE CHEMICALS!!!!Nuggets fries burger everything burnt I just threw up! THIS PLACE IS NASTY DO NOT GO HERE!!!!!!!!!!!
- SSSamsonNov 17, 20251.0I love Wendy’s, but this location does not put any care in the food
- SCstephen congelosiNov 15, 20251.0Me and my friend came in just for a frosty. They accused my friend of stealing and then threatened me and my friend to beat me and my friend up if we return. 0/10. Won’t recommend and won’t come back.
- MCMarilyn CintronNov 13, 20251.0the workers being really nasty with the food and picking up food from the floor and putting back with the other food.
- RTReena ThomasNov 10, 20251.0I ordered two plain nuggets party trays that should’ve totaled at least 100 nuggets. I got 34 in one bucket and 43 in the other. In total, i had 23 missing.
Frequently Asked Questions About Wendy's
Is Franklin Mills Blvd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 449-8188.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Franklin Mills Blvd Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 399 Franklin Mills Blvd?
The drive-thru is open from 10:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 399 Franklin Mills Blvd serves breakfast, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Franklin Mills Blvd?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's at 399 Franklin Mills Blvd currently open?
Yes, Wendy's at this location is currently open and committed to serving customers with quality food every day.
How can I contact Wendy's at Franklin Mills Blvd for feedback or questions?
You can call the location directly at (215) 449-8188 or reach out to the Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find Wendy's menu pricing and nutrition information?
Menu pricing may vary by location. Visit order.wendys.com or the mobile app, select this location, and view prices and nutrition/allergen information on the menu website or app.
Are there any other fast food restaurants near Wendy's at Franklin Mills Blvd?
Yes, nearby fast food restaurants include McDonald's, Subway, Burger King, Chick-fil-A, Taco Bell, and Popeyes Louisiana Kitchen, providing a variety of dining options close to Wendy's.
What shopping options are available near Wendy's on Franklin Mills Blvd?
Nearby shopping places include Walmart Supercenter, The Beer Store Philadelphia, PA Wine & Spirits, Babies"R"Us, and more, ideal for combining errands or leisure after your meal.
Are there any entertainment or leisure spots near Wendy's at Franklin Mills Blvd?
Yes, places like Star Park Philly (a playground) and Redbox kiosks are nearby, making it convenient to enjoy entertainment before or after dining at Wendy's.
How can nearby locations such as Katie O'Donnells pub be helpful when visiting Wendy's at Franklin Mills Blvd?
If you're with friends or family, after dining at Wendy's you might enjoy visiting nearby Katie O'Donnells pub for drinks or socializing, enhancing your outing in the area.