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Wendy's

3.4
(1543 reviews)

Business Details

(215) 482-3130

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5901 Ridge Avenue, Philadelphia, PA
19128, United States

Hours

Reviews

3.4
1,543 reviews
5 stars
479
4 stars
358
3 stars
264
2 stars
127
1 star
315

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.

Food Quality

Numerous reviews mentioned cold, stale, or incorrect food items, with some customers experiencing food poisoning.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions noted in multiple reviews.

Availability Issues

Customers consistently reported that many menu items were unavailable, including drinks and sauces.
  • KK
    Kristen
    6 days ago
    1.0
    Close this franchise. Disgusting.
  • FC
    Frank Consalvo
    Feb 18, 2026
    1.0
    I ordered the new cheesy bacon cheeseburger! Where's the beef? Plus they had me pull up to the stop sign to wait for the new yummy "burger", because it takes time to melt cheese on 2 rolls with bacon. It cannot be rushed! A hamburger place that forgets to put the beef on the sandwich is like reading a book with no words in it. Listening to a radio station and it is nothing but static. Tomorrow I'll go to get a pizza and it'll just be the crust. Madness!
  • DJ
    Destiny Jones
    Feb 14, 2026
    1.0
    I asked if chicken strips were ready before placing my order and was told the amount I wanted (3pc) was ready. Only other thing I ordered was 6pc spicy nugget and after paying at the window was told to pull forward and wait at the door. I was confused as I didn’t get an explanation why. Each time I come to this Wendy’s on my lunch break I tend to get back late and it’s literally 4 blocks away. Absolutely trash service and food tastes like grease is old recently.
  • JS
    Jim Sontag
    Feb 11, 2026
    1.0
    This place is consistently the worst. Sodas never have any syrup and the food is always wrong. No matter how many times you confirm what you are ordering they still mess it up. I ordered a larger baconator combo and a large chicken sandwich combo. Confirmed 3 times I ordered the baconator and somehow still ended up with a Dave's triple instead. Both sodas were also flat and lacking syrup.
  • JD
    James Dell
    Jan 31, 2026
    1.0
    This Wendy’s is horrible. Every time I go here they always forget something in my order. This time they forgot my fries with the Biggie bag.

Frequently Asked Questions About Wendy's

Is Ridge Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's located at 5901 Ridge Avenue in Philadelphia currently open?

Yes, the Wendy's at 5901 Ridge Avenue in Philadelphia is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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