Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,526 reviews
5 stars
477
4 stars
354
3 stars
264
2 stars
125
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.
Food Quality
Several reviews mentioned cold, stale, or incorrect food orders, with some customers experiencing food poisoning.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty counters and bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and drive-thru orders.
Management Issues
Customers expressed concerns about poor management and lack of staff accountability, leading to a chaotic dining experience.
- MLMax LevyNov 13, 20251.0Around 620 I ordered mobile order I got there a minute later knowing it magically doesn’t come out I wait 17-18 min it was only one item so I asked about it they seem to start looking for it because I’m ADHD I pace/look around I don’t know if the guy felt stared down because he was coming from the office not sure why I l coincidentally moved myself there and looked unless I’m tired to the point of hallucinating I heard damn I’m going to smack the crap out of him I not wanting to ever disrupt or escalate things any scenario if I can help it I don’t say anything, and not that I am in anyway ever like this but it was a very tall (and not that his matters) African American person wouldn’t my have tried to act puffy to get what I want
- EPEric PattersonNov 10, 20255.0If I could give less than one star I would. I have visited Wendys on a pretty much nationwide level. with that being said this is the most horrific experience I have yet to have. I ordered the chili that seems to be some soup with broken burgers in it. there was only one flavor available in the drink machine they had no napkins or straws . why are they open???the burgers are cold. this place gives Wendys a bad name please close this location.
- CPColin PiperNov 2, 20251.0Just waited 45 mins for drive through. Arrived at 7:30 all the doors were locked said just drive through. Waited in line for 30 mins just to order. They had no beverages, no sauces. Waited another 15 mins from when I ordered to get the food. 5 people standing through the window saying they didn’t want to work and need to just close
- JMJared MayoOct 31, 20251.0I pulled up to the drive through and then the person on the intercom says the drive through was closed and I have to go in. It is 6pm on a Friday mind you. I say ok and then pull into a spot and go in. I get to the register and ask for the chicken Caesar salad and then the cashier tells me they don’t have any salads. I order the chicken Caesar wrap meal and when I get it the chicken is hard and you could tell it wasn’t fresh and it took 20 minutes to get my food. They need to get it together at the Ridge Ave Roxborough location.
- DFDaniel FlesherOct 27, 20251.0The doors are locked during business hours and they make you wait in the drive through even if you ordered online. I already come here so seldom because of how bad this location is. Philly needs to make it illegal to prioritize 3rd party delivery and drive thru over dine-in orders. All customers should be treated equally. This trend is making all fast food a miserable experience for customers.
Frequently Asked Questions About Wendy's
Is Ridge Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 482-3130.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ridge Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 5901 Ridge Avenue in Philadelphia currently open?
Yes, the Wendy's at 5901 Ridge Avenue in Philadelphia is open and committed to serving quality food every day through dine-in, drive-thru, and delivery.
What are the operating hours for the Wendy's drive-thru at Ridge Avenue?
The drive-thru is open daily from 6:30 AM to 2:00 AM, Monday through Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast with options including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides available via app or in-store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does this Wendy's offer delivery and how can I order?
Yes, Wendy's offers delivery where available. You can order via the Wendy's app or at order.wendys.com by entering your delivery address.
Can I use the drive-thru, dine-in, and takeout services at this Wendy's?
Yes, this Wendy's offers drive-thru, dine-in, and takeout services but does not currently offer curbside pickup.
What nearby public transit can help me reach Wendy's at Ridge Avenue?
The Roxborough Av & Ridge Av transportation stop is nearby, making it convenient to reach Wendy's via public transit.
What other dining options are near Wendy's Ridge Avenue location?
Beijing Garden, a nearby Chinese and Asian restaurant, offers an alternative dining option close to Wendy's Ridge Avenue location.
Are there any nearby places where I can handle financial services when visiting Wendy's?
Yes, nearby financial services include WSFS Bank, Western Union for money transfers, and several ATMs like Citizens ATM and LibertyX Bitcoin ATM.
How can a visitor to the Kendrick Recreation Center benefit from Wendy's proximity?
Visitors to the Kendrick Recreation Center can conveniently grab meals or snacks at Wendy's close by before or after their activities at the park and playground.