Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
2,049 reviews
5 stars
691
4 stars
467
3 stars
392
2 stars
171
1 star
328
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor communication.
Wait Times
Customers frequently mentioned long wait times, especially during late-night hours.
Food Quality
Food was often described as cold, poorly prepared, or unsatisfactory, with some positive exceptions.
Cleanliness
Several reviews noted unsanitary conditions, including a bad smell and dirty facilities.
- LRLa-Tina RangeNov 12, 20251.0Waited 25mins in the drive-thru only to get my food and have no sauce and for my food NOT to be how I ordered it. They were just playing and not paying attention to how they were supposed to be packing the bags.
- BBBri B.Nov 12, 20251.0FOR CRYING OUT LOUD HIRE MORE STAFF. THIS ISN’T A FAST FOOD RESTAURANT IF YOU HAVE TO WAIT 30 MINUTES FOR FOOD. IVE BEEN TO THIS LOCATION TWICE AND THE SAME THING BOTH TIMES.
- KNKhulkarkhon NodirkhonovaNov 10, 20255.0I had such a great experience at Wendy’s thanks to Sal! He was extremely professional and went above and beyond to provide excellent service. He personally did a quality assurance inspection to ensure I received the freshest items in my order. In this era when most big market players don’t strive for true customer satisfaction, Sal went above and beyond to deliver it. It’s rare to see that level of dedication and attention to detail—he truly cares about every customer’s experience. Sal definitely deserves a pay raise for his outstanding work and dedication!
- TGTymear GoodmanNov 8, 20251.0I told the attendant that she gave me the wrong size frosty which she did. I ordered a large she gave me a medium, and she told me that I was wrong she was giving me. than she called me a dummy as I was pulling off I didn’t disrespect her or call her out her name. This is a very unprofessional Wendy’s franchise.
- DBDavia BoydOct 28, 20255.0pulling up to the drive thru this morning it was some problems with the intercom but after telling us to pull to the last one window we noticed the man working morning shift doing it all by himself running back and forth giving food and still keeping a smile on his face while maintaining a positive attitude but nonetheless another coworker also came in and immediately helped. LOVE TO SEE TEAMWORK and good spirits. We laughed a little bit and still got our food in a timely matter. thank you
Frequently Asked Questions About Wendy's
Is Wayne Ave And Chelten Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (267) 635-5850.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Wayne Ave And Chelten Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 5534 Wayne Avenue, Philadelphia?
The drive-thru is open from 6:30 AM to 3:00 AM Monday through Saturday, and from 6:30 AM to 2:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Philadelphia serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery options where available. You can order via their app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them at (267) 635-5850, reach Customer Care via live chat on their Contact page, or complete their Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition details are available on their website and mobile app, where you can customize orders and view allergen info.
Is this Wendy's currently hiring in Philadelphia, PA?
To check for job openings at this location or nearby, visit Wendy's Careers page and search using Philadelphia, PA as the location.
Which nearby places can customers visit before or after dining at Wendy's?
Nearby, customers can visit Penn Village Adult Daycare, One Love Veterinary Clinic, Victor's Tavern pub, Chelwayne Animal Hospital, and Chelten Market grocery store among others.
How can the nearby Enterprise Rent-A-Car help Wendy's customers?
Customers looking for rental vehicles can conveniently use Enterprise Rent-A-Car nearby, ideal for travelers who want to grab a meal at Wendy's.
What options are available near Wendy's for breakfast besides Wendy's?
Nearby breakfast spots include Trio's Breakfast And Lunch and Trio Delight on Wayne, perfect for customers seeking alternative breakfast and brunch choices.