Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
2,063 reviews
5 stars
696
4 stars
468
3 stars
393
2 stars
170
1 star
336
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, with some customers feeling disrespected.
Food Quality
Customers frequently mentioned receiving cold or incorrect food orders, with some expressing dissatisfaction with the overall quality.
Cleanliness and Maintenance
Several reviews noted unsanitary conditions, including closed bathrooms and a generally unclean environment.
Inconsistent Experiences
Customer experiences varied widely, with some praising individual staff members while others reported chaotic and disorganized service.
- SSsleepyDec 21, 20251.0I recently went to this location and it’s horrible, they forget to add items, leave food bland, take forever and never informed the customer about missing items on the food, the person who served me was a black woman wearing a wendy’s puffer jacket around 9:50.
- BTBrenda TorresDec 20, 20251.0Went inside the store my three grandkids to buy the meals waited 10 minutes. Nobody was online and they didn’t even help us. I had like four people standing there. You should look at the recording because I will give you a 0+0 that’s how bad the service was there?
- MTMercedes TysonDec 15, 20251.0I guess there’s a reason I don’t eat at these fast food places I mean it was nobody in there. The girl took the lady order in front of me and then just left me standing there. I was confused after standing in there a little longer and still was not serviced. I had to walk out. I think you can do better with your customer service.
- TLTVOA LLCDec 13, 20251.0A bunch of children working . Fast food is no longer fast food . Waited in line for 40 minutes and they still forgot an order and all the food was cold. They need an adult to oversee them. My blood pressure is up just from this experience
- CJC JDec 12, 20251.0I feel sorry for whoever owns this Wendy's. Extremely slow drive through service. Always a long wait with or without a line. Skow in the AM , slow in the PM. Dont waste your time or money. They also like to serve cold French fries 🍟, bravo 👏
Frequently Asked Questions About Wendy's
Is Wayne Ave And Chelten Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 5534 Wayne Avenue, Philadelphia?
The drive-thru is open from 6:30 AM to 3:00 AM Monday through Saturday, and from 6:30 AM to 2:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Philadelphia serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery options where available. You can order via their app or website.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them at (267) 635-5850, reach Customer Care via live chat on their Contact page, or complete their Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition details are available on their website and mobile app, where you can customize orders and view allergen info.
Is this Wendy's currently hiring in Philadelphia, PA?
To check for job openings at this location or nearby, visit Wendy's Careers page and search using Philadelphia, PA as the location.
Which nearby places can customers visit before or after dining at Wendy's?
Nearby, customers can visit Penn Village Adult Daycare, One Love Veterinary Clinic, Victor's Tavern pub, Chelwayne Animal Hospital, and Chelten Market grocery store among others.
How can the nearby Enterprise Rent-A-Car help Wendy's customers?
Customers looking for rental vehicles can conveniently use Enterprise Rent-A-Car nearby, ideal for travelers who want to grab a meal at Wendy's.
What options are available near Wendy's for breakfast besides Wendy's?
Nearby breakfast spots include Trio's Breakfast And Lunch and Trio Delight on Wayne, perfect for customers seeking alternative breakfast and brunch choices.