Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, with many describing their experiences as disrespectful.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.
Cleanliness
The establishment was often described as dirty, with reports of unsanitary conditions in both the dining area and food preparation.
Order Accuracy
Many customers experienced problems with incorrect orders, including missing items and wrong food being served.
Wait Times
Long wait times were a common complaint, with customers noting delays in both drive-thru and in-store service.
VV
Valeriia
Nov 7, 2025
1.0
I’ve been standing in line for drive thru for ages, more than 30 minutes
CH
Calvin Howard
Nov 7, 2025
1.0
There are just some people that honestly have zero business interacting with the public. I was very kind at the speaker ordered exactly what I needed, please, thank you..
Get to the window same behavior, and the female drive-thru operator just absolutely completely disinterested in having just the basic amount of service to provide to a paying customer.
Maybe fast food will actually be better when it's robot serving us because we won't have to deal with their attitudes and whatever they come to work with.
She probably needs to be behind the counter making the burgers rather than offering less than satisfactory customer service.
LV
Lilgeorge Vargas
Oct 31, 2025
1.0
Absolutely ZERO stars. Every employee i encountered had zero sense of urgency. Walking around talking on phones and creating the biggest backups I've seen. We placed a mobile order for pick up in drive thru 20 minites prior. I was instructed to come inside because the drive thru was packed, only to then have to wait 25 minutes as I watched people walk in order and get there food before me. When I finally address the lady she had the look in her eye thay she knew she'd forgotten me. Too busy doing other stuff. Corporate complaint incoming.
AS
Arlene e Mena Santos
Oct 27, 2025
1.0
The most disgusting place their lemonade are water with flavor soda machine doesn't work. Food was out of taste. Fries cold
BP
Brian Panichella
Oct 13, 2025
1.0
A Glimpse into the Abyss:
If you have a death wish and a craving for profound disappointment, the Wendy's on North Broad Street is your Mecca. Ordering food here feels like interrupting a séance; the staff greets you with the enthusiasm of ghouls disturbed from their slumber.
But the service is merely the appetizer to the main horror. I witnessed an employee, with my own two eyes, scrape a fallen clump of french fries from the floor's sticky abyss and return them to the bubbling hell of the fryer. This wasn't just recycling; it was a dark baptism, an unholy rebirth of potato and grime. The chicken sandwich I received was a sad slab of mystery meat, sweating grease onto a bun that disintegrated on contact, like a ghost fading at dawn.
To call this "food" is a grotesque insult to biology. It is a biohazard served in a paper wrapper. Eating here is not a meal; it is an act of self-loathing. Avoid this establishment as you would a festering wound. You've been warned.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 276-8550.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 6001 N. Broad St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 6001 N. Broad St.?
The drive-thru at Wendy's on 6001 N. Broad St. is open 24 hours a day, every day of the week.
Does the Wendy's location at 6001 N. Broad St. offer breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through an app at Wendy's 6001 N. Broad St.?
You can place an order via the Wendy's mobile app or their website at order.wendys.com, selecting the 6001 N. Broad St. location.
What payment options are accepted at Wendy's on 6001 N. Broad St.?
Wendy's accepts payments via American Express, Cash, Discover, Mastercard, and Visa.
Is there delivery available for Wendy's at 6001 N. Broad St.?
Delivery may be available depending on your address. Check through the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact Wendy's at 6001 N. Broad St. for questions or feedback?
You can call (215) 276-8550 or reach Wendy's Customer Care through their website contact page or by phone at 888-624-8140.
Are there any nearby fast food options around Wendy's on N. Broad St.?
Nearby fast food options include Checkers, Popeyes® Louisiana Kitchen, Dunkin', and Papa John's Pizza, providing a variety of choices if you're looking to explore different menus.
What local services or amenities are close to Wendy's at 6001 N. Broad St. that customers might find helpful?
Nearby services include T and Y Tire Shop for automotive needs, T-Mobile for Business for mobile services, and Rite Aid pharmacy for health essentials.
Are there any public safety or emergency services near Wendy's on N. Broad St.?
Yes, nearby are Philadelphia Police 35th District and Northwest Detective Division, as well as the Philadelphia Fire Department Engine 51 and related firehouse services.
Where can I find nutrition and allergen information for Wendy's menu items at this location?
Nutrition and allergen info is available on the Wendy's menu website, mobile app, and in-restaurant posters where staff can assist you.