Wendy's

3.6
2341 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6001 N. Broad St., Philadelphia, PA
19141, United States

Hours

Reviews

3.6
2,341 reviews
5 stars
823
4 stars
593
3 stars
441
2 stars
168
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many describing their experiences as disrespectful.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.

Cleanliness

The establishment was often described as dirty, with reports of unsanitary conditions in both the dining area and food preparation.

Order Accuracy

Many customers experienced problems with incorrect orders, including missing items and wrong food being served.

Wait Times

Long wait times were a common complaint, with customers noting delays in both drive-thru and in-store service.
  • VV
    Valeriia
    Nov 7, 2025
    1.0
    I’ve been standing in line for drive thru for ages, more than 30 minutes
  • CH
    Calvin Howard
    Nov 7, 2025
    1.0
    There are just some people that honestly have zero business interacting with the public. I was very kind at the speaker ordered exactly what I needed, please, thank you.. Get to the window same behavior, and the female drive-thru operator just absolutely completely disinterested in having just the basic amount of service to provide to a paying customer. Maybe fast food will actually be better when it's robot serving us because we won't have to deal with their attitudes and whatever they come to work with. She probably needs to be behind the counter making the burgers rather than offering less than satisfactory customer service.
  • LV
    Lilgeorge Vargas
    Oct 31, 2025
    1.0
    Absolutely ZERO stars. Every employee i encountered had zero sense of urgency. Walking around talking on phones and creating the biggest backups I've seen. We placed a mobile order for pick up in drive thru 20 minites prior. I was instructed to come inside because the drive thru was packed, only to then have to wait 25 minutes as I watched people walk in order and get there food before me. When I finally address the lady she had the look in her eye thay she knew she'd forgotten me. Too busy doing other stuff. Corporate complaint incoming.
  • AS
    Arlene e Mena Santos
    Oct 27, 2025
    1.0
    The most disgusting place their lemonade are water with flavor soda machine doesn't work. Food was out of taste. Fries cold
  • BP
    Brian Panichella
    Oct 13, 2025
    1.0
    A Glimpse into the Abyss: If you have a death wish and a craving for profound disappointment, the Wendy's on North Broad Street is your Mecca. Ordering food here feels like interrupting a séance; the staff greets you with the enthusiasm of ghouls disturbed from their slumber. But the service is merely the appetizer to the main horror. I witnessed an employee, with my own two eyes, scrape a fallen clump of french fries from the floor's sticky abyss and return them to the bubbling hell of the fryer. This wasn't just recycling; it was a dark baptism, an unholy rebirth of potato and grime. The chicken sandwich I received was a sad slab of mystery meat, sweating grease onto a bun that disintegrated on contact, like a ghost fading at dawn. To call this "food" is a grotesque insult to biology. It is a biohazard served in a paper wrapper. Eating here is not a meal; it is an act of self-loathing. Avoid this establishment as you would a festering wound. You've been warned.

Frequently Asked Questions About Wendy's

Is 6001 N. Broad St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.