Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported receiving cold, overcooked, or incorrect food orders.
Cleanliness
Several reviews mentioned unsanitary conditions and unprofessional behavior from staff.
Order Accuracy
Frequent complaints about incorrect orders and missing items from orders.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.
AL
Aria Li
Nov 1, 2025
1.0
I was behind someone and watched the workers treat her nicely but when it was my turn they changed and was cold and rude. I'm Asian and i don't know if it was racism or something but race shouldn't define service. I ordered a classic chicken and 3 drinks and all I got was the classic chicken and no drinks. It reeks of something I don't know how to explain and over all just a no. I don't recommend coming here.
AC
April Cha
Oct 29, 2025
3.0
I dont usually visit this location, but have ordered through Doordash a few times. My first visit today was a long wait. Orders was coming out very slow. Soda machine had only diet drinks. I waited almost 30 minutes for food. Some customers were saying there sandwiches were barely warm after waiting so long for their orders.
JR
Jessica Recklau
Oct 19, 2025
1.0
The Custumer service ,,,I even told the manager I was not coming back and both say bye the manager dint care to ask what was the problem whit the cashier and they dint want to give me a receipt,,horrible ,,,sence she took my order in till I got my order Sad Sad experience
JM
JOSEPH MARANO
Oct 12, 2025
1.0
The people that work the counter here, I wouldn't let clean a toilet. I see a girl wipe her nose on her arm, another arrives to work, dosent wash her hands and startes touching the food. Girl wearing a scarf, working the front counter, keeps repeating, "this is disgusting" as she's gathering fries and nuggets for my order and putting my order together. After the 5th time, I asked them to cancel my order, they say I have to do it online since I placed the order online. Horrible.
LB
Luci Bell
Oct 3, 2025
1.0
If I could give this place 0 stars I would someone need to report how this place have no customer service at all from people not taking orders when I’m the only one in line the bathroom barley works and they always out of something not sure if this place got new managers but they need better ones the one black girl big I see her smoking a hookah pen how unprofessional on the clock the big white women I assume she is the boss she needs to pay attention to the co workers they just serving anything horrible experience I won’t be back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 677-2748.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Red Lion Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2100 Red Lion Road?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's location at 2100 Red Lion Road still open?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's serve breakfast, and what meals are available?
Yes, breakfast is served along with lunch and dinner at this location.
How can I order Wendy's for delivery or takeout near me?
You can order for delivery or takeout via the Wendy's app or by visiting order.wendys.com and entering your location.
What payment options are accepted at Wendy's on Red Lion Road?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call (215) 677-2748, use the Live Chat on Wendy's Contact page, or fill out their Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location, and where can I buy them?
Yes, gift cards are available in-restaurant, at retailers, and online via the Wendy's gift card portal.
What nearby restaurants are close to Wendy's at 2100 Red Lion Road?
Nearby dining options include Wit or Witout, Pacelli's Famous, and Trev's Philly Steaks, offering American cuisine and cheesesteaks.
How can visiting nearby places like Amazon Fresh or TD Bank complement a trip to Wendy's?
You can conveniently shop for groceries at Amazon Fresh or manage finances at TD Bank before or after enjoying a meal at Wendy's.
Are there health-related facilities near Wendy's for visitors or customers?
Yes, nearby options include Oakwood Healthcare & Rehab Center, Oakwood Residence, and several medical specialists like John G. Fernandez, MD and H&R Block for financial services.