Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,451 reviews
5 stars
496
4 stars
295
3 stars
211
2 stars
109
1 star
340
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others described the food as cold, overcooked, or unsatisfactory.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Management Issues
Customers expressed concerns about management, citing unresponsive or ineffective management as a contributing factor to their negative experiences.
- 22215dxve3 days ago1.0Worst Wendy’s location in Philadelphia. Bad management. Don’t know how to properly train staff. Allows staff to be physically hurt by other staff. Food cold and old. Worst GM in the city.
- FMFar ManDec 27, 20251.0Terrible customer service. People working here dont greet. Waited ten minutes before somebody came to take my order. First and last time at this location. Mind you, I was the only person inside and another guy was eating his food on the table.
- TPTelly PattersonDec 15, 20252.0The young lady was nice but I ordered 3 tenders and this is what they gave me. Usually I check my food before leaving but I had just got of work and was tired
- SHShavelle HorneDec 12, 20251.0If I could give a ZERO I would! Spent nearly $40 for all of my food to get stuffed into 1 bag! My complete order was not given to me. I called to speak with a manager and one of their employers faked as a manager and placed me on hold for nearly 15 minutes- never returning to the phone. I called back and they turned the answering machine on. I will be calling corporate on this horrible location as they need to shut it down. I will NEVER SPEND A DIME on Wendy’s again!
- MPMerle PollackDec 12, 20251.0About an hour ago at this Wendy’s on red lion Road I ordered the new tenders four of them, a baked potato and a medium frosty vanilla. The drive-through person could not tell me anything about the sauces. I asked what was in your. I forget what you call it traditional or something she didn’t know so I ordered one of those and a honey mustard. When I got home, there were no sauces. No napkins. No receipt for 14+ dollars so that I could call the specific Wendy’s. You will definitely lose business with someone who’s not trained. I see Wendy slowly disappearing, and it was always my favorite. Sorry to report such bad bad service.i forgot that this was drive through and the first item I wanted was chili. She said they had no chili so then I ordered the potato. I think this particular one will be closed with that kind of employee. No pride in even a menial job.
Frequently Asked Questions About Wendy's
Is Red Lion Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2100 Red Lion Road?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's location at 2100 Red Lion Road still open?
Yes, this Wendy's location remains open and committed to serving quality food every day.
Does this Wendy's serve breakfast, and what meals are available?
Yes, breakfast is served along with lunch and dinner at this location.
How can I order Wendy's for delivery or takeout near me?
You can order for delivery or takeout via the Wendy's app or by visiting order.wendys.com and entering your location.
What payment options are accepted at Wendy's on Red Lion Road?
They accept American Express, cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can call (215) 677-2748, use the Live Chat on Wendy's Contact page, or fill out their Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location, and where can I buy them?
Yes, gift cards are available in-restaurant, at retailers, and online via the Wendy's gift card portal.
What nearby restaurants are close to Wendy's at 2100 Red Lion Road?
Nearby dining options include Wit or Witout, Pacelli's Famous, and Trev's Philly Steaks, offering American cuisine and cheesesteaks.
How can visiting nearby places like Amazon Fresh or TD Bank complement a trip to Wendy's?
You can conveniently shop for groceries at Amazon Fresh or manage finances at TD Bank before or after enjoying a meal at Wendy's.
Are there health-related facilities near Wendy's for visitors or customers?
Yes, nearby options include Oakwood Healthcare & Rehab Center, Oakwood Residence, and several medical specialists like John G. Fernandez, MD and H&R Block for financial services.