Wendy's

3.4
2093 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Philadelphia, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Philadelphia, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2301 Cottman Avenue, Philadelphia, PA
19149, United States

Hours

Reviews

3.4
2,093 reviews
5 stars
732
4 stars
406
3 stars
343
2 stars
158
1 star
454

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, disorganization, and poor service, especially during night shifts.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Staff Attitude

Several customers noted rude or inattentive staff, contributing to a negative dining experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Food Quality

While some customers enjoyed the food, there were complaints about cold or improperly prepared items.
  • RB
    regina bielawski
    1 day ago
    1.0
    Always get chilli because my son loves it but they either don't have it ready by 11 or it's like soup the last few times I gone or sent someone for it.
  • AP
    Adrian Peguero
    Jan 4, 2026
    1.0
    Absolutely amazing experience… if you enjoy cold, nasty food 🤢❄️. Ordered a salad 🥗 and didn’t even get it 🙃. Had to ask for it like I was begging for a favor — otherwise I guess I was just supposed to eat nothing 🤡. Complete waste of money 💸. Do yourself a favor and go literally anywhere else 🚫🍽️
  • DM
    Daniel Mason
    Jan 1, 2026
    1.0
    I know Wendy’s isn’t “Top tier” by any stretch but wow this is the worst Wendy’s I have had. They over charged me, got the order completely wrong, and all the food they did give us was made wrong, and was Cold. I don’t know how you hit all thouse markers in one meal, but this Wendy’s sets a low low bar.
  • RZ
    Roman Zhukov
    Dec 20, 2025
    2.0
    He most understaffed place I’ve seen yet. The one place to be open at midnight and still have 1 to take order, 1 to make em and 1 to clean after? When you you are the only option with in a mile for 300k population? Stop loosing money
  • SL
    SunFlower LadyBug
    Dec 17, 2025
    1.0
    Came here at 3am when I got to the drive through they asked if I was a DoorDash pickup I said No then they said they aren’t taking any orders. It’s 24hrs ! So then I ordered pickup on DoorDash went to the drive through and no one would answer or come to the window! I seen the employees though they were just standing in the back! Then I waited at the window for 20min beeping the horn when someone finally came just to lie and say oh we gave that order out already and I said how when I just placed it and sat in the parking lot and seen no one come to get anything so then she said well oh our system is down and I can’t see anything, so I said well how do you know you gave my order out then if the system is down smh 😡 then another girl came up and said we have it then I had to wait another 20 minutes for them to prepare it smh. They basically were all hiding and sleeping and didn’t wanna do their jobs! And if that’s the case don’t work here!

Frequently Asked Questions About Wendy's

Is 2301 Cottman Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 2301 Cottman Avenue open and what are its hours?

Yes, this Wendy's location at 2301 Cottman Avenue is open 24/7 every day of the week.