At Wendy’s in Philadelphia, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Philadelphia, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude staff and poor customer service experiences, including long wait times and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including old or expired items, cold food, and unsanitary conditions.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly regarding the soda machines.
Positive Experiences
Despite the negative feedback, some customers enjoyed their meals and appreciated the friendly staff and quick service.
NF
Nicholas Fisher
2 days ago
1.0
They told me they were out of Frosty’s. That’s like Arby’s being out of meat or McDonald’s being out of burgers and fries. That is your whole thing is that you guys are better because you have frostys and you’re telling me that you are out of Frosty’s. Worst Wendy’s ever.
ZW
Ziar Warren
Dec 30, 2025
1.0
Missing fries that I paid for missing sauce sandwich’s were cold and to top it off there was a fly in my drink. Won’t be ordering from here again. 12/30/2025 6:22 AM
MW
Marc Watts
Dec 21, 2025
5.0
Everything was acceptable
LL
Love Love
Nov 3, 2025
1.0
I ordered chili they gave me no hot sauce and no crackers so I go inside and he offers me two crackers who eats two crackers with chili make it make sense and then the girl in the Drive-Thru told me I had to pay extra for a ranch dressing for my salad horrible I wouldn't go here no more I don't care how hungry I am I'll go to another Wendy's
NH
Nikki H.
Oct 26, 2025
3.0
Worst burger of my life they gave me shredded lettuce instead of leaf which is unacceptable.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at this Wendy's location?
The drive-through is open from 6:00 AM to 2:00 AM Monday through Thursday, 6:00 AM to 3:59 AM on Friday, 4:00 AM to 3:59 AM on Saturday, and 4:00 AM to 2:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Philadelphia, PA serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Is this Wendy's location open for dine-in and takeout?
Yes, the location offers dine-in, takeout, delivery, and drive-through services.
Where is this Wendy's located?
It is located at 2615 North American Street, Philadelphia, PA 19133, USA.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (215) 739-1891 or reach out via their Customer Care team through their website or live chat.
Are there nearby fast food options close to this Wendy's?
Yes, nearby fast food options include Rally's, Checkers at 232-50 W. Lehigh Avenue, McDonald's, and another Wendy's.
What nearby services are available if I visit this Wendy's?
Near the Wendy's, you can find services such as Alex Auto Repair, TD Bank, Rite Aid pharmacy, and KeyMe Locksmiths which can be convenient when running errands.
Can I find entertainment or dining options near this Wendy's?
Yes, nearby dining includes 4 Sons Pizzeria, Rincon Restaurant, and New York Gyro. For entertainment, there's Rumbero Entertainment, a dance club with event planning services.
Where can I find the menu and place an order for this Wendy's?
You can view the menu at https://menu.wendys.com/ and place your order online at https://order.wendys.com.