Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,954 reviews
5 stars
664
4 stars
422
3 stars
353
2 stars
151
1 star
364
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during late hours.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about old fries and incorrect items.
Cleanliness
Several customers noted unsanitary conditions inside the restaurant, including dirty bathrooms and flies.
Staff Attitude
Customers frequently commented on the negative attitude of staff, with some describing them as uninterested or rude.
Drive-Thru Experience
The drive-thru was often criticized for long wait times and disorganization, with some customers unable to place orders.
- SNSaleim NairNov 16, 20251.0This really has to be one of the worst locations in the city the food makes up for their lack of service. Every time I come in here every body is looking around confused.
- APAnisah PopeNov 16, 20252.0Very unprofessional young ladies working here. I waited in drive thru for 10 mins before I went inside still wised another 10-15 mins. No cup carries so if you get more than 2 drinks you have to figure it out I guess. Only outsized Large cups only no other sizes
- RSRoxanne SavageNov 10, 20251.0with new snickerdoodle frosty employees are not reading the stuff that tells you if it’s the cookie fusion or not and keep handing out whatever they want especially to delivery drivers! every time i get it delivered it either comes without the cookies and when i pay extra for extra cookie toppings they give very little?! a few days ago i corrected a worker on that and she didn’t even notice, yall gotta do something about that cause its very irritating 😠 . Picture for example, I literally ordered a vanilla snickerdoodle frosty fusion with extra cookies and instead got chocolate with NO cookies…HOW?!
- NMNikkie MarieNov 9, 20254.0Drive thru line was long so we went inside, that was a long wait to get the food as well. One drink machine was working(as I had already guessed) and was out of half the drinks. Also the screens that should display the menu weren’t working( as I had already guessed again) so I already had the menu up on the app. We took the food to go and it was good and everything was hot and the order was correct.
- APAlyssa PhillipsNov 1, 20251.0Drive thru almost always gets something wrong. Constantly out of utensils, straws, and soda. Half the time the frosty is liquid. Randomly closes the lobby, came by at 7:30pm on a Saturday and was told "lobby closed, drive thru only". So tired of the mismanagement. I've started going to the Wendy's further away.
Frequently Asked Questions About Wendy's
Is 2441 W. Cheltenham Avenue Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (267) 766-3224.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2441 W. Cheltenham Avenue Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 2441 W. Cheltenham Avenue?
The drive-through is open every day from 6:30 AM to 2:00 AM.
Is the Wendy's at 2441 W. Cheltenham Avenue currently open?
Yes, this Wendy's location is open and committed to serving quality food daily.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's in Philadelphia, including combos, sandwiches, coffee, and sides.
How can I place an order for delivery or takeout from this Wendy's?
You can order through the Wendy's app or at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby places customers can visit before or after dining at Wendy's?
Yes, nearby places include Cheltenham Square Mall for shopping, LA Fitness for workouts, and Chili's Grill & Bar for alternative dining.
Can customers easily find Wendy's at 2441 W. Cheltenham Avenue using public transit or nearby landmarks?
The location is near landmarks like the Armed Forces Recruiting Center and shopping stores like Marshalls, which can help in finding Wendy's.
What other dining options are available near Wendy's?
Nearby dining options include Hook & Reel Cajun Seafood & Bar, It's Just Wings, and Chili's Grill & Bar for diverse meal choices.
Does Wendy's at this location have dine-in and drive-thru service?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery services at this location.
How can customers provide feedback or contact this Wendy's location?
Customers can contact this Wendy's at (267) 766-3224, use the Live Chat on their Contact page, or complete the customer satisfaction survey online.