Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude staff, incorrect orders, and long wait times, indicating a systemic problem with service quality.
Food Quality
Many reviews highlighted issues with food quality, including cold or poorly prepared items, leading to dissatisfaction among customers.
Cleanliness
Customers noted that the restaurant's cleanliness was lacking, with dirty tables and unsanitary conditions reported frequently.
Management Concerns
Several reviews expressed frustration with management's lack of responsiveness to complaints and overall operational failures.
DC
Denise Crump
Jan 4, 2026
5.0
The food was fresh and hot and the Fry's was very good and the double cheese burger was good too
OO
OWNURS
Dec 31, 2025
3.0
The puerto rican lady at the draft through always get smart because she wants to rush you when ordering your food and then she gets smart and when you pull app, she tries to run and hide the person who take your order is the one that be near the soda machine, not the 1 will take your payment.
LW
Lenn Williams
Dec 23, 2025
1.0
I was charged for extra sauces and I didn’t order any extra sauces. I just left the drive through and I need a refund immediately. I called them and it rung. Host GABRIELLE will be reported for overcharging me
IB
Isaiah Bailey
Dec 23, 2025
1.0
At 4:42 am on 12/23/2025 came to Wendy just to get my breakfast in the morning this overly sides employee Female was being so rude Nobody was on the drive thru mic get to windows Mike Tyson face female didn’t evening opening the window for me treated me like DoorDash worker telling me we don’t have order and walk away Wendy need to train they employees a little better then that to early in the morning for the dumb stuff
AR
Alan Reed
Dec 1, 2025
1.0
This Wendy’s is the worst Wendy’s I’ve ever been too i used the mobile app to get two meals of the new chicken tenders with two frosty’s and once i got to the Wendy’s they had non of the items claiming they were out of literally the whole meal and the frosty’s ! I was asked if i wanted a refund which i replied yes to the employee by the name najir and their manager ! When receiving my receipt claiming they refunded it, it was a receipt saying a number of zero items on the receipt and a refund of zero dollars ! I contacted customer care and customer service, aswell as corporate and they have not reach back to me as to my complaints about my money ! And i have not received anything and it’s been a week !! So moral of the review they are stealing peoples money and food at this location !
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Roberts - Fox Wendy's currently open?
Yes! We are committed to serving you with quality food every day and remain open during this time.
What are the drive-through hours at Wendy's on Fox Street?
Our drive-through is open 24 hours a day, from 4:00 AM to 3:59 AM the next day, every day of the week.
Does the Wendy's on Fox Street offer delivery and takeout?
Yes, this location offers dine-in, drive-thru, delivery, and takeout options to serve you conveniently.
How can I check if Wendy's delivery is available near me?
Use Wendy's app or visit order.wendys.com and enter your delivery address in the 'Get It Delivered' search field.
What payment methods are accepted at Wendy's on Fox Street?
We accept American Express, Cash, Discover, MasterCard, and Visa for your convenience.
Does this Wendy's location serve breakfast?
Yes, the Philadelphia Fox Street Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Where can I find Wendy's menu pricing and nutrition information?
Menu prices and nutrition details can be found on the Wendy's website, mobile app, or in-store nutrition posters.
How can I contact Wendy's Fox Street location for feedback or questions?
You may call (215) 221-0450 or reach Customer Care via the Wendy's contact page or call 888-624-8140.
What nearby places can I visit before or after dining at Wendy's Fox Street?
You can visit popular nearby spots like Snipes (shoe and clothing store), Chipotle Mexican Grill for more dining options, or Bakers Centre shopping complex for shopping and cafes.
How can nearby transit or shopping locations help me when visiting Wendy's Fox Street?
Nearby shopping centers like Bakers Centre and stores like T-Mobile and JD Sports make it convenient to combine your visit to Wendy's with shopping or errands.
Are there other fast food options near Wendy's Fox Street?
Yes, nearby fast food choices include another Wendy's location, Subway, Wingstop, Ruby's Cajun Seafood Boilhouse, and Betty’s Food Truck.