Wendy's

3.6
2062 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2940 Fox Street, Philadelphia, PA
19129, United States

Hours

Reviews

3.6
2,062 reviews
5 stars
729
4 stars
501
3 stars
376
2 stars
159
1 star
297

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, indicating a systemic problem with service quality.

Food Quality

Many reviews highlighted issues with food quality, including cold or poorly prepared items, leading to dissatisfaction among customers.

Cleanliness

Customers noted that the restaurant's cleanliness was lacking, with dirty tables and unsanitary conditions reported frequently.

Management Concerns

Several reviews expressed frustration with management's lack of responsiveness to complaints and overall operational failures.
  • DC
    Denise Crump
    Jan 4, 2026
    5.0
    The food was fresh and hot and the Fry's was very good and the double cheese burger was good too
  • OO
    OWNURS
    Dec 31, 2025
    3.0
    The puerto rican lady at the draft through always get smart because she wants to rush you when ordering your food and then she gets smart and when you pull app, she tries to run and hide the person who take your order is the one that be near the soda machine, not the 1 will take your payment.
  • LW
    Lenn Williams
    Dec 23, 2025
    1.0
    I was charged for extra sauces and I didn’t order any extra sauces. I just left the drive through and I need a refund immediately. I called them and it rung. Host GABRIELLE will be reported for overcharging me
  • IB
    Isaiah Bailey
    Dec 23, 2025
    1.0
    At 4:42 am on 12/23/2025 came to Wendy just to get my breakfast in the morning this overly sides employee Female was being so rude Nobody was on the drive thru mic get to windows Mike Tyson face female didn’t evening opening the window for me treated me like DoorDash worker telling me we don’t have order and walk away Wendy need to train they employees a little better then that to early in the morning for the dumb stuff
  • AR
    Alan Reed
    Dec 1, 2025
    1.0
    This Wendy’s is the worst Wendy’s I’ve ever been too i used the mobile app to get two meals of the new chicken tenders with two frosty’s and once i got to the Wendy’s they had non of the items claiming they were out of literally the whole meal and the frosty’s ! I was asked if i wanted a refund which i replied yes to the employee by the name najir and their manager ! When receiving my receipt claiming they refunded it, it was a receipt saying a number of zero items on the receipt and a refund of zero dollars ! I contacted customer care and customer service, aswell as corporate and they have not reach back to me as to my complaints about my money ! And i have not received anything and it’s been a week !! So moral of the review they are stealing peoples money and food at this location !

Frequently Asked Questions About Wendy's

Is Roberts - Fox Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Roberts - Fox Wendy's currently open?

Yes! We are committed to serving you with quality food every day and remain open during this time.