Wendy's

3.5
915 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3200 Red Lion Rd Frnt 5, Philadelphia, PA
19114, United States

Hours

Reviews

3.5
915 reviews
5 stars
331
4 stars
198
3 stars
136
2 stars
60
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overcharging.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about stale or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, leading to long wait times.
  • HD
    Heinz Doofenshmertz
    4 days ago
    1.0
    worst wendys i swear every worker in there is fried or something because my order is almost never correct or i receive something completely opposite of what i ordered
  • JS
    Julia Simons
    Jan 1, 2026
    3.0
    The thing I noticed is that the food doesn't seem to be as of good quality as other Wendy's I have ate at recently. The baconator is my favorite burger to get here and to me it was the most bland baconator Ive tasted. The fries weren't really good either and I like Wendy's fries. The bathroom was locked so I couldn't wash my hands and there was no hand sanitizer around. Gave this place 3 stars because the lady at the register was nice and the security guy, Im not sure why the comments are saying the employees are rude.
  • AG
    Alan Gung
    Dec 27, 2025
    1.0
    If I could give this place no stars I would. Worst Wendy’s ever. The heavy chick with the fake lashes gives a nasty attitude. She denied that I ordered drinks yet the app order had drinks on it. Then she had the nerve to tell me to lower my voice after giving me an attitude just for asking about a drink. Her and the other girl were too busy chatting in the back to ignore my order. Both should get the axe from this job.
  • WF
    Wallace Ferreira
    Dec 12, 2025
    5.0
    This is my favorite!!!
  • KP
    Karen Press
    Nov 29, 2025
    1.0
    Stale roll, wrong sandwich

Frequently Asked Questions About Wendy's

Is Academy Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's at 3200 Red Lion Rd Frnt 5, Philadelphia?

Wendy's is open every day from 7:30 AM to midnight, including drive-through service.