Wendy's

3.5
909 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3200 Red Lion Rd Frnt 5, Philadelphia, PA
19114, United States

Hours

Reviews

3.5
909 reviews
5 stars
330
4 stars
198
3 stars
135
2 stars
60
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly prepared items.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unclean tables.

Customer Service

A significant number of customers experienced rude or dismissive attitudes from staff, impacting their overall experience.
  • GM
    Glad Mananov
    Nov 13, 2025
    1.0
    All mean kids work here. Ladies Not clean at all stinks
  • SS
    StrawHatReborn
    Nov 5, 2025
    1.0
    Wendy’s is scummy BEWARE!! They will 90% of the time upgrade/upcharge your biggie bags to mediums and larges without telling/asking you! It’s happened multiple times at multiple locations and it’s dubious!
  • RT
    Rkb Sparkle Team
    Oct 23, 2025
    1.0
    I waited for like 10 minutes tonight and they didn’t even bother to take my order! I just had to leave because this is so ridiculous. This is the third time this has happened, so I figured it was time to leave a review.
  • SS
    Scott
    Oct 23, 2025
    1.0
    Worst fast food place ive ever dealt with. Ordered $30 worth of food. They didnt send the drinks, fries or kids toy and jammed the entire order into 1 small bag. DONT ORDER OR GO HERE. Phone # doesn't work and Wendy's customer service is some guy in a foreign country sitting in his living room. I will NEVER eat Wendys again. Disgusting. The DUMPSTER OF FAST FOOD PLACES
  • RH
    Robin Helm
    Sep 30, 2025
    1.0
    This is at least the 4th time I have come to this Wendy’s and did not receive my full order and this is not the first time I have complained! Yes I should’ve check but I’m always in a rush. There wasn’t anyone else in the drive through either!

Frequently Asked Questions About Wendy's

Is Academy Plaza Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.