Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and unprofessional behavior from staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly prepared items.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unclean tables.
Customer Service
A significant number of customers experienced rude or dismissive attitudes from staff, impacting their overall experience.
GM
Glad Mananov
Nov 13, 2025
1.0
All mean kids work here. Ladies Not clean at all stinks
SS
StrawHatReborn
Nov 5, 2025
1.0
Wendy’s is scummy BEWARE!! They will 90% of the time upgrade/upcharge your biggie bags to mediums and larges without telling/asking you! It’s happened multiple times at multiple locations and it’s dubious!
RT
Rkb Sparkle Team
Oct 23, 2025
1.0
I waited for like 10 minutes tonight and they didn’t even bother to take my order! I just had to leave because this is so ridiculous. This is the third time this has happened, so I figured it was time to leave a review.
SS
Scott
Oct 23, 2025
1.0
Worst fast food place ive ever dealt with. Ordered $30 worth of food. They didnt send the drinks, fries or kids toy and jammed the entire order into 1 small bag. DONT ORDER OR GO HERE. Phone # doesn't work and Wendy's customer service is some guy in a foreign country sitting in his living room. I will NEVER eat Wendys again. Disgusting. The DUMPSTER OF FAST FOOD PLACES
RH
Robin Helm
Sep 30, 2025
1.0
This is at least the 4th time I have come to this Wendy’s and did not receive my full order and this is not the first time I have complained! Yes I should’ve check but I’m always in a rush. There wasn’t anyone else in the drive through either!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 281-7590.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Academy Plaza Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Wendy's at 3200 Red Lion Rd Frnt 5, Philadelphia?
Wendy's is open every day from 7:30 AM to midnight, including drive-through service.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 3200 Red Lion Rd serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Yes, delivery is available via the Wendy’s app or order.wendys.com where you can check availability by entering your address.
Can I place an order through a mobile app for this Wendy's?
Yes, you can order through the Wendy’s app available on the Apple App Store or via the online ordering site.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can call the location directly at (215) 281-7590 or reach out through Wendy’s Customer Care team via live chat, phone (888-624-8140), or their customer satisfaction survey.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen info is available on Wendy’s menu website, mobile app, and in the restaurant. A nutrition poster is displayed and crew can assist.
What are some notable places near Wendy's at 3200 Red Lion Rd?
Nearby places include Rita's Italian Ice and Frozen Custard for dessert, Rite Aid pharmacy for convenience needs, and Academy Plaza shopping center for retail and entertainment.
How can nearby places like Academy Plaza enhance my visit to Wendy's?
You can combine your visit by shopping or enjoying entertainment at Academy Plaza shopping center before or after grabbing a meal at Wendy’s.
Are there any nearby financial services to Wendy's at Red Lion Rd?
Yes, WELLS FARGO BANK and Coinme ATM services are close by for your banking or currency exchange needs when visiting Wendy’s.