At Wendy’s in Philadelphia, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Philadelphia, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported issues with incorrect orders, missing items, and substitutions without notification.
Food Quality
Several reviews mentioned food being cold, undercooked, or not prepared as requested, leading to dissatisfaction.
Service Speed
Customers frequently complained about slow service, both in-store and at the drive-thru, with long wait times reported.
Cleanliness
The restaurant was noted to be dirty, with reports of greasy floors and unsanitary conditions in dining areas and restrooms.
Customer Service
Mixed feedback on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.
NG
Ntune Entertainment Group
Nov 8, 2025
3.0
Customer service would be better and the wait was long
RW
Raven Watson
Nov 2, 2025
1.0
Tried this location again to give it the benefit of the doubt. STAY AWAY! I ordered a salad today on 11/6 NOVEMBER! Why are yall selling products that expired in JUNE! ❌ at this point it’s a food safety issue. The state needs to come check this location out.
AP
Adore Patterson
Oct 30, 2025
1.0
I always come here but the past few times it has been increasingly worse. I come and place an order via mobile app, wait 15+ minutes. Asked for sauce for the inconvenience & they told me I have to pay? Why must I pay when I already had to wait more than 15 minutes for 1 sandwich…. Their customer service sucks
DM
Daniel Motz
Oct 29, 2025
1.0
They have signage that they are open 24 hours yet at around 2:30am they were saying they are no longer taking orders at the drive through.
TG
Ti Gk
Oct 27, 2025
1.0
The food made me sick. I waited awhile. I understand if they are shorthand. The food would make or break a place.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 365-0753.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3000 Island Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 3000 Island Ave, Philadelphia?
This Wendy's location is open 24 hours a day, 7 days a week, from 5:00 AM to 4:59 AM the next day.
Does the Wendy's at 3000 Island Ave offer drive-through service?
Yes, this Wendy's location has a drive-through open 24/7, starting at 5:00 AM daily.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at https://order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is breakfast available at the Wendy's on Island Ave?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I contact the Wendy's at 3000 Island Ave for questions or feedback?
You can call this location directly at (215) 365-0753, reach Customer Care via live chat on their Contact page, or call 888-624-8140.
Are there other fast food options near Wendy's at 3000 Island Ave?
Yes, nearby fast food restaurants include Burger King, McDonald's, Raising Cane's, Subway, Popeyes Louisiana Kitchen, and Wingstop. You can consider these for more variety before or after visiting Wendy's.
What shopping options are available near the Wendy's on Island Ave?
Nearby shopping options include Penrose Plaza Shopping Center, dd's DISCOUNTS, Citi Trends, Jimmy Jazz, SNIPES, Rent-A-Center, and RadioShack for clothing, furniture, electronics and more.
Are there any banks or ATMs close to Wendy's at 3000 Island Ave?
Yes, there are several financial services nearby including Wells Fargo ATM, Chase Bank, and Citizens bank, making cash or card transactions convenient when visiting Wendy's.
Does the Wendy's at 3000 Island Ave serve lunch and dinner as well as breakfast?
Yes, this Wendy's serves breakfast, lunch, and dinner every day.