Wendy's

3.5
965 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Philadelphia, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Philadelphia, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3000 Island Ave, Philadelphia, PA
19153, United States

Hours

Reviews

3.5
965 reviews
5 stars
347
4 stars
216
3 stars
160
2 stars
71
1 star
171

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including cold and undercooked items, leading to dissatisfaction.

Customer Service

Service quality varied significantly, with numerous complaints about rudeness, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.

Order Accuracy

A recurring theme was the inaccuracy of orders, with many customers receiving incorrect items or missing components.
  • KW
    Katrina White
    Dec 17, 2025
    5.0
    Everyone was amazing. Food was hot and fresh. Restaurant very clean.
  • BR
    Brandi Rexrode
    Nov 29, 2025
    1.0
    Their shoulders are flat it was dirty and disgusting the food tasted Style and don't get me started with the customer service
  • NG
    Ntune Entertainment Group
    Nov 8, 2025
    3.0
    Customer service would be better and the wait was long
  • RW
    Raven Watson
    Nov 2, 2025
    1.0
    Tried this location again to give it the benefit of the doubt. STAY AWAY! I ordered a salad today on 11/6 NOVEMBER! Why are yall selling products that expired in JUNE! ❌ at this point it’s a food safety issue. The state needs to come check this location out.
  • AP
    Adore Patterson
    Oct 30, 2025
    1.0
    I always come here but the past few times it has been increasingly worse. I come and place an order via mobile app, wait 15+ minutes. Asked for sauce for the inconvenience & they told me I have to pay? Why must I pay when I already had to wait more than 15 minutes for 1 sandwich…. Their customer service sucks

Frequently Asked Questions About Wendy's

Is 3000 Island Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 3000 Island Ave, Philadelphia?

This Wendy's location is open 24 hours a day, 7 days a week, from 5:00 AM to 4:59 AM the next day.