Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely long wait times for food, often exceeding 30 minutes, with some stating it took over an hour.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, with instances of employees ignoring customers and being dismissive.
Cleanliness
The restaurant was frequently described as dirty, with reports of filthy tables, bathrooms, and overall unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and food that did not match their requests.
Food Quality
Feedback on food quality was mixed, with some customers finding it acceptable while others described it as cold, poorly made, or lacking flavor.
AX
Alain Xiong-Calmes
Nov 12, 2025
1.0
This is the worst thing Wendy’s I have ever been to. It is always super slow. Always something kinda weird happening here also. Why is this such a slow Wendy’s??? I feel bad for the workers also
RW
roxanne williams
Nov 12, 2025
1.0
Took them 50 minutes to tell me they lost my order, management horrible, front is horrible, no communication.
LT
Lamont Twyne
Nov 9, 2025
5.0
Ms Vivian, The Cashier Lobby Attendant is fantastic, she knows how to run the front of the operations to the perfection, the amazing individual has all of the bells and whistles to make a business operate. We need more professionals just like Ms.Vivian in the Fast Food Industry. Keep up the extraordinary work Vivian
Yours,
Executive Corporate Operations Manager
JM
Jenn Mccarry
Nov 2, 2025
1.0
I walked in the resturaunt 30 minutes before closing and was not served. They closed the bathrooms to all people remaining in line, and had to be reminded to serve their customers.
JG
Jacob Goddard
Oct 16, 2025
1.0
It took me 45 minutes to get my burger and fries. I said something after 35 minutes, and it still took another 10 minutes to get my food.
They threw in an extra burger, but I didn't need another burger, I needed to no be late for work.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Philadelphia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Philadelphia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (215) 569-4087.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chestnut Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Philadelphia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Chestnut Street Wendy's location currently open?
Yes, the Chestnut Street Wendy's is open and committed to serving quality food daily.
What are the operating hours of Wendy's at 1515 Chestnut Street, Philadelphia?
This Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's serve breakfast?
Yes, the Chestnut Street Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
To check if delivery is available near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment options are accepted at Wendy's Philadelphia?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Chestnut Street Wendy's for questions or feedback?
You can call the location directly at (215) 569-4087 or reach Customer Care via live chat on the Wendy's Contact page or call 888-624-8140.
Where can I view Wendy's menu prices for the Philadelphia location?
Menu prices can be viewed at order.wendys.com or via the Wendy's mobile app by selecting this location.
Are there nearby places to visit around Wendy's at 1515 Chestnut Street?
Yes, nearby places include Discount Drug Network pharmacy, Chestnut Street restaurants, Falafel Bar, Dunkin Donuts coffee shop, and Giovani Pizza Bistro.
How can nearby locations like Chestnut Street or Discount Drug Network benefit Wendy's customers?
Customers can combine visits by grabbing a meal at Wendy's and then accessing nearby shops like Discount Drug Network for pharmacy needs or enjoy other local eateries like Chestnut Street restaurants.
Are there any entertainment or shopping options near Wendy's on Chestnut Street?
Yes, nearby you can find shopping stores like House of Hoops by Foot Locker, Finish Line shoe stores and fashion retailers, as well as Comcast Philadelphia concert venue for entertainment.