Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
2,035 reviews
5 stars
652
4 stars
441
3 stars
341
2 stars
182
1 star
419
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times for food, often exceeding 30 minutes, with some experiences taking over an hour.
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, trash accumulation, and unsanitary conditions in the restrooms.
Staff Attitude
Feedback indicated a mix of staff professionalism, with some employees being described as rude or unhelpful, while a few were noted for their kindness and attentiveness.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of organization, contributing to the overall negative experience.
- GGgonyyong1 day ago1.0Cancelled my order - stole my money. Impossible to reach CS
- DND Nice5 days ago1.0Worse customer service during 3pm hrs for delivery drivers!!!
- CEClayton EvansDec 29, 20251.0Would give this place a 0 stars if I could... worst service I have ever seen at a fast food location... never order food in person or in an app ever. We have had more issues with this location than I can count and we will not be ordering from here ever again...
- KMKassraoui MakremDec 16, 20251.0The most lazy and non professional employee never seen , don’t order from here no matter what
- JGJORDAN GELINODec 9, 20251.0Corporate needs to send this location some serious help. Took over 20 minutes for my order, staff was hanging out and talking and they were not busy. Hands down the dirtiest fast food place I've ever seen - the trash hadn't been taken out that day and the cans were literally under a mountain of Wendy's bags. It left an impression on me that has me second guessing going to Wendy's again.
Frequently Asked Questions About Wendy's
Is Chestnut Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Chestnut Street Wendy's location currently open?
Yes, the Chestnut Street Wendy's is open and committed to serving quality food daily.
What are the operating hours of Wendy's at 1515 Chestnut Street, Philadelphia?
This Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's serve breakfast?
Yes, the Chestnut Street Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
To check if delivery is available near you, visit the Wendy's app or order.wendys.com and enter your delivery address.
What payment options are accepted at Wendy's Philadelphia?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Chestnut Street Wendy's for questions or feedback?
You can call the location directly at (215) 569-4087 or reach Customer Care via live chat on the Wendy's Contact page or call 888-624-8140.
Where can I view Wendy's menu prices for the Philadelphia location?
Menu prices can be viewed at order.wendys.com or via the Wendy's mobile app by selecting this location.
Are there nearby places to visit around Wendy's at 1515 Chestnut Street?
Yes, nearby places include Discount Drug Network pharmacy, Chestnut Street restaurants, Falafel Bar, Dunkin Donuts coffee shop, and Giovani Pizza Bistro.
How can nearby locations like Chestnut Street or Discount Drug Network benefit Wendy's customers?
Customers can combine visits by grabbing a meal at Wendy's and then accessing nearby shops like Discount Drug Network for pharmacy needs or enjoy other local eateries like Chestnut Street restaurants.
Are there any entertainment or shopping options near Wendy's on Chestnut Street?
Yes, nearby you can find shopping stores like House of Hoops by Foot Locker, Finish Line shoe stores and fashion retailers, as well as Comcast Philadelphia concert venue for entertainment.