Wendy's

3.2
703 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1708 N Broad St., Philadelphia, PA
19121, United States

Hours

Reviews

3.2
703 reviews
5 stars
213
4 stars
113
3 stars
128
2 stars
69
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with long wait times and orders being incorrect or incomplete.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables, unclean food prep areas, and a lack of proper hygiene practices among staff.

Staff Behavior

Numerous customers described staff as rude, unprofessional, and inattentive, with some instances of staff engaging in inappropriate behavior while on duty.

Food Quality

While some customers enjoyed the food, there were significant complaints about food safety, including raw or improperly prepared items.
  • HB
    hey brother
    Dec 27, 2025
    1.0
    I’m still tryna figure out who is the owner? Management is terrible, run by kids, they are super slow, rude! Just close this place or change the management
  • MM
    Mwswm
    Dec 6, 2025
    1.0
    Terrible, the workers inside should be fired honestly and the security guard is useless. Are they getting paid to do nothing?
  • YY
    YAZY
    Nov 24, 2025
    1.0
    I don't recommend this location at all the card system has been down 3 days. They gave me the wrong order after I waited 30 min for an online order. I took a bite of the burger and my stomach was hurting at least the nuggets didn't bother my stomach but never again. Never a damn gain.
  • LS
    Lindell Swinson
    Nov 19, 2025
    1.0
    Horrible service . I am here at 11:12pm November 19th. I have been waiting to get my food for the last 30 mins . The other 6 people here have been waiting longer. Bell was ringed multiple time and none of the staff came to the window. Who ever is the shift manager for this shift needs to be replaced . The kitchen crew is talking to some teenager they let into the lobby and slowing down the orders . I am unsure what’s going on . But I can’t cancel my order and I’m just here waiting. Waiting 30 mins for food is too long. I plan to dispute the charge on my card .
  • DJ
    Danyelle Jackson
    Nov 18, 2025
    1.0
    First, I step in the door I immediately hear profanity and loud talking from staff behind counter with Manager “John “ not managing them at all. They were only accepting cash which is not good on a night there is a concert next door and seemed suspect… by far the worst Wendy’s I’ve ever visited. Definitely not a spot to dine in

Frequently Asked Questions About Wendy's

Is 1708 N Broad St. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 1708 N Broad St. currently open?

Yes, the Wendy's located at 1708 N Broad St. in Philadelphia is open and committed to serving quality food every day.