Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5840 Old York Rd in Philadelphia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
919 reviews
5 stars
320
4 stars
182
3 stars
161
2 stars
75
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff behavior; some praised the politeness of managers while others reported rudeness and unprofessionalism.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others reported issues like soggy tacos, cold food, and incorrect orders.
Order Accuracy
Frequent complaints about missing items and incorrect orders, particularly with online and delivery services.
Cleanliness
Concerns raised about cleanliness and maintenance, including dirty conditions and broken facilities.
Wait Times
Long wait times reported in both drive-thru and in-store, contributing to customer dissatisfaction.
- CRCorey RuffinNov 13, 20251.0The drive-thru cashier should be trained better on her customer service. I asked did they have a specific sale on fried chicken and her response was "nope."She should have replied with "no sir we don't offer that special at this time." And she should have suggested another sale instead but her final response was "nope."
- DCDonald ClaytonNov 10, 20252.0Woman at the noon drive through is cold and dismissive. You can barley get a question off before she's answering, and it wasn't even what I was going to ask. She should be in the back, somewhere away from paying customers.
- JDJayson DixsonNov 5, 20252.0This location is always LATE they have my food on hold for half an hour on DoorDash! And they never pay the consequences
- YPYvette POct 9, 20252.0My initial encounter was via that drive through order box It was not pleasant at all and the tone she took with me was unacceptable 😤 By the time I got to the window the person was super pleasant and engaging
- KTKerry TSep 29, 20255.0The wait was extremely however the manager was very polite, professional and try to accommodate everyone even when customer was getting upset, he remain professional, he was the only one that was ringing up and serving at one point before he gotten any help, have waited got my food hot and fresh, he aplogized for the wait time and was very courtesy, I normally dont even eat KFC I normally go there on Tuesday to get chicken for my mom, I happen the taste the Chicken straps this time and it was amazing, he is a great asset to the company, he is amazing of multitasking with a candor attitude
Frequently Asked Questions About Taco Bell / KFC
What are the drive-through hours of Taco Bell at 5840 Old York Rd, Philadelphia?
The drive-through is open from 10:30 AM to 1:00 AM Monday through Saturday, and from 10:30 AM to 11:00 PM on Sundays.
Where is Taco Bell located in Philadelphia?
Taco Bell is located at 5840 Old York Rd, Philadelphia, PA 19141, USA.
What payment options does Taco Bell at Old York Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell at 5840 Old York Rd serve breakfast and late-night food?
Yes, this location serves breakfast and offers late-night food.
Can I order food ahead online or via a mobile app at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup.
What are some popular menu items or specialties at Taco Bell on Old York Rd?
Popular items include classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings combos.
Does this Taco Bell offer dine-in seating and drive-through service?
Yes, it offers both dine-in seating and drive-through service.
What nearby restaurants can I visit along with Taco Bell at 5840 Old York Rd?
Nearby restaurants include KFC, Pleasure Platters seafood restaurant, and Inting Caribbean Restaurant, offering various dining options in the area.
Are there nearby transit or convenience options around Taco Bell at Old York Rd?
Yes, nearby you can find Sunoco gas station with a convenience store and coffee shop, and APlus at Sunoco for quick coffee and fuel.
What community or service organizations are located near Taco Bell on Old York Rd?
Nearby organizations include Christ Mission of the Apostolic Faith and Ray of Hope Outreach for Christ Ministries, which might interest customers visiting the area.