Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5840 Old York Rd in Philadelphia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
920 reviews
5 stars
320
4 stars
182
3 stars
161
2 stars
75
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive staff, with several mentioning poor service experiences in the drive-thru.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Food Quality
Feedback indicated a decline in food quality, with complaints about old, soggy, or poorly prepared items.
Wait Times
Customers frequently noted long wait times both in the drive-thru and for food preparation.
Management Issues
Several reviews pointed to a lack of effective management, with complaints about unprofessional behavior from managers and staff.
- CCCeceDec 5, 20251.0Ordered $44 in food off both the KFC and Taco Bell menu in the drive thru. They gave me the KFC items but not the Taco Bell items, when I mentioned the window worker and two others seemed frustrated by me asking for the remainder of my order. After 17 minutes I received my Taco Bell menu items with 2 of of items being wrong so I asked for it to be corrected and waited 6 more minutes for the correct items. Got home and the food was horrible off of both menus except the KFC bowl. I’ll never return to this establishment.
- CRCorey RuffinNov 13, 20251.0The drive-thru cashier should be trained better on her customer service. I asked did they have a specific sale on fried chicken and her response was "nope."She should have replied with "no sir we don't offer that special at this time." And she should have suggested another sale instead but her final response was "nope."
- DCDonald ClaytonNov 10, 20252.0Woman at the noon drive through is cold and dismissive. You can barley get a question off before she's answering, and it wasn't even what I was going to ask. She should be in the back, somewhere away from paying customers.
- JDJayson DixsonNov 5, 20252.0This location is always LATE they have my food on hold for half an hour on DoorDash! And they never pay the consequences
- YPYvette POct 9, 20252.0My initial encounter was via that drive through order box It was not pleasant at all and the tone she took with me was unacceptable 😤 By the time I got to the window the person was super pleasant and engaging
Frequently Asked Questions About Taco Bell / KFC
What are the drive-through hours of Taco Bell at 5840 Old York Rd, Philadelphia?
The drive-through is open from 10:30 AM to 1:00 AM Monday through Saturday, and from 10:30 AM to 11:00 PM on Sundays.
Where is Taco Bell located in Philadelphia?
Taco Bell is located at 5840 Old York Rd, Philadelphia, PA 19141, USA.
What payment options does Taco Bell at Old York Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell at 5840 Old York Rd serve breakfast and late-night food?
Yes, this location serves breakfast and offers late-night food.
Can I order food ahead online or via a mobile app at this Taco Bell?
Yes, you can order ahead online or on the mobile app for pickup.
What are some popular menu items or specialties at Taco Bell on Old York Rd?
Popular items include classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings combos.
Does this Taco Bell offer dine-in seating and drive-through service?
Yes, it offers both dine-in seating and drive-through service.
What nearby restaurants can I visit along with Taco Bell at 5840 Old York Rd?
Nearby restaurants include KFC, Pleasure Platters seafood restaurant, and Inting Caribbean Restaurant, offering various dining options in the area.
Are there nearby transit or convenience options around Taco Bell at Old York Rd?
Yes, nearby you can find Sunoco gas station with a convenience store and coffee shop, and APlus at Sunoco for quick coffee and fuel.
What community or service organizations are located near Taco Bell on Old York Rd?
Nearby organizations include Christ Mission of the Apostolic Faith and Ray of Hope Outreach for Christ Ministries, which might interest customers visiting the area.