Subway

3.5
257 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Philadelphia Subway® Restaurant at 2920 Robert's Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2920 Robert's Ave, Philadelphia, PA
19129, United States

Hours

Reviews

3.5
257 reviews
5 stars
96
4 stars
53
3 stars
36
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and issues with order accuracy.

Food Quality

Many customers reported dissatisfaction with food quality, citing stale ingredients, incorrect orders, and low portion sizes.

Cleanliness

Some reviews mentioned cleanliness issues, including concerns about food safety and unsanitary conditions.

Operational Issues

Customers experienced problems with store hours, unavailability of menu items, and difficulty reaching staff for assistance.

Positive Experiences

Despite the negative feedback, a few customers praised specific staff members and noted good experiences with service and food.
  • RS
    Rita Smolinski
    Nov 15, 2025
    1.0
    When i 1st got there he tried to charge me to much. 2nd time he wouldn't make my food told me to wait for the owner after I had to pay on line because he wouldn't take my order. So I wait the whole night now mind u this is or started at 330am was doing wash n was starving and that is what I got .. never In my life have I ever. So I waited n she was nice but nothing was said to him about how he spoke to me at n all... the only thing I really have to say is IF U DONT LIKE YOUR JOB THEN QUIT!! someone else would love to have a job....
  • YG
    Yesenia Gonzalez
    Nov 7, 2025
    4.0
    Love subway
  • EL
    Elena Lopex
    Sep 23, 2025
    4.0
    the subs were alright. I think it was a little salty and dry for me, but the overall experience was good.
  • RT
    Rena T
    Sep 9, 2025
    2.0
    Open great hours food is just not good 👎🏾
  • NP
    Nisar Patel
    Aug 30, 2025
    1.0
    To start with the employees working there, they do not know how to read online order and make the sandwich. I highly recommend for employees to take English classes and learn how to read then start their duty as an employee. They do not know how to make correct order by simply reading what the customer had ordered. I am not saying to employees to go back to you country but at least read, write and understand English language please. Even after paying I have to eat this piece of whole foot long sandwich even though this is not how it was supposed to be. Please go to school or college. Thank you. Subway corporation needs to hire proper staff to their retail locations. Please come and set up a meeting with me on how to run a business as Subway Corporation. Thank you..

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Our Subway restaurant is located at 2920 Robert's Ave, Suite 1040, in the Baker's Centre Shopping Center, Philadelphia, PA 19129.

What types of meals does Subway serve?

We serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and freshly baked bread options.