Smashburger

3.3
302 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
8500 Essington Ave., Philadelphia, PA
19153, United States

Hours

Reviews

3.2
287 reviews
5 stars
95
4 stars
52
3 stars
30
2 stars
31
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the burgers while others found them greasy or undercooked.

Pricing

Customers frequently mentioned high prices, often feeling that the food did not justify the cost.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary food handling.

Atmosphere

The airport setting was noted as not conducive to a pleasant dining experience.
  • JP
    Joe Pishgar
    3 days ago
    1.0
    On a shore excursion deep in the jungles of Belize at the cusp of an ancient ruin there was a small shack set up that was offering burgers cooked precariously and with questionable hygiene, I thought I'd encountered the worst burger in the world. Until visiting this location in the Philadelphia airport. What you see here clocked $26 and was inedible. The tots were 80% oil, the burger was something you'd get from a dirty gas station microwave, but worse, soaked in a lake of questionable condiments. The meat was mysterious. The service was scornful and rife with disdain. A request by another customer for extra ketchup was met with initial rejection and then annoyed acquiescence. The best part about this experience was leaving.
  • SS
    Senthoor
    4 days ago
    3.0
    American double smash burger was pretty good for airport food. Tater tots were trash.
  • CM
    Chris McConnell
    5 days ago
    2.0
    Burger was actually pretty good, but it ends there. The employees are miserable in their jobs. The owners are extremely cheap. $55 for 2 burgers, fries and small drinks - but not even allowing soda refills is actually disgusting. Owner - skip the copy/paste pretend reply you give everyone about missing the mark and you are sorry. You are not really, this is your business model and you are happy with it. Will find other alternatives in airports next time.
  • JR
    Jose Rivera
    Oct 31, 2025
    2.0
    Good food TERRIBLE service!
  • TF
    Thomas Forgione
    Oct 10, 2025
    5.0
    Adam from Philadelphia A international airport was impressive. Because of him I’ll return!

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger at Philadelphia International Airport Terminal F?

Smashburger is open daily from 7:00 AM to 10:00 PM.