Papa Johns Pizza

3.0
224 reviews
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Business Details

6001 RIDGE AVE, Philadelphia, PA
19128, United States
(215) 483-0400
https://locations.papajohns.com/united-states/pa/19128/philadelphia/6001-ridge-ave
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About

Pizza Restaurant
At Papa Johns Pizza in Philadelphia, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Philadelphia pizza for any occasion. Call us for pizza delivery in Philadelphia or stop by 6001 RIDGE AVE for carryout to order the best pizza in Philadelphia, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6001 RIDGE AVE, Philadelphia, PA
19128, United States

Hours

Reviews

3.0
224 reviews
5 stars
78
4 stars
30
3 stars
20
2 stars
17
1 star
79

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and items not being delivered.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning cold, burnt, or improperly cooked pizzas.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders marked as delivered but never received.

Hygiene Concerns

Multiple reviews raised concerns about hygiene practices among staff, including improper handling of food and lack of cleanliness.
  • JC
    Joshua Calhoun
    Oct 24, 2025
    1.0
    Every single time I order from this place something isn’t delivered with my order. I’m the idiot though because even though I know something is going to be wrong I still think, maybe this time will be different. Don’t order a drink from here, cause it won’t come. This night in particular I ordered a garlic sauce trio for 3 extra dollars, didn’t come. Every. Time. Something. Honestly though it’s not just here, it seams like it’s every place. And no one cares. The people who work there want nothing more than to be somewhere else. I can’t wait until machines replace you all.
  • TJ
    Timothy Jordan
    Oct 2, 2025
    5.0
    Doordash
  • AH
    A H
    Sep 30, 2025
    2.0
    The guy working on this store with eye glasses so rude , i was in delivery order and i told him the name and he just yelled with “cancelled “ , and I tried to speak and he just keep yelling with “cancelled “ . I don’t know how this people got this job.
  • SP
    S P
    Sep 20, 2025
    1.0
    Consistently neglects to add items that were paid for. Says they cannot give a refund. Michael, the "GM" said he gave a refund, but actually tried to ADD a $6 charge to the bill. The customer service lady said she'd "file a complaint " ...but didn't ask a single question until I requested the case number. The quality of Papa Johns has straight up nose-dived. How can you make something as simple at a pizza and a soda SO DIFFICULT?
  • BB
    Bri B.
    Sep 9, 2025
    1.0
    I was super polite and the employee was nothing but rude. Food wasn’t that great.
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Philadelphia?

Papa Johns Pizza in Philadelphia is open every day from 11:00 AM to 2:00 AM.

What services does Papa Johns Pizza offer at this location?

They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.