CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoy the food, particularly the soups and sandwiches, but there are complaints about missing items and inconsistent quality.
Service Issues
There are frequent reports of slow service, incorrect orders, and unhelpful staff, with some customers expressing frustration over their experiences.
Cleanliness Concerns
Several reviews mention cleanliness issues, including dirty tables and reports of pests, which negatively impact the dining experience.
Customer Service
While some customers praise the friendly and helpful staff, others report rude interactions and poor management responses.
Ordering Experience
Customers appreciate the convenience of online ordering and pick-up, but there are complaints about the accuracy of orders and the self-service kiosks.
TC
Tania Clark
Nov 15, 2025
5.0
Megan was so kind ! I wasn’t having the best day and she made it way better
FF
Felicia Franks
Nov 11, 2025
5.0
I love the apple crisp salad, chicken salad sandwich and beef sandwich with dipping gravy.
EF
Evgeny Fedoseev
Oct 31, 2025
1.0
I’ve been visiting probably 50+ Paneras all over across the country. This one won the best coffee service prize! No microwave, no milk frosted, no light roast coffee after lunch.
BA
Brooke Alexander-Bucher
Oct 25, 2025
3.0
Slow service, good food
RW
R W
Oct 19, 2025
1.0
I ordered online for delivery.I got the pick 2 meal, half a sandwich and a supposedly bowl of soup but it was actually a cup. I also ordered a smoothie that I never received. Went back on the website and they gave me $8 and some change credit. I didn't want the credit. I don't want to have to order from there again.I want my money back!
Panera Bread is open from 7:00 AM to 9:00 PM Monday to Saturday, and from 7:00 AM to 8:00 PM on Sunday.
What meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner.
Can I order food online from Panera Bread?
Yes, you can order online for delivery or Rapid Pick-Up through their website or the Panera Bread app.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services but does not have a drive-thru.
What type of food and specialties does Panera Bread offer?
Panera Bread specializes in soups, salads, sandwiches like You Pick Two, Power Menu items, hand-tossed salads, freshly-baked artisan breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Is Panera Bread suitable for families and working on laptops?
Yes, Panera Bread welcomes families and provides complimentary Wi-Fi, making it suitable for working on laptops.
Are there any nearby places to visit around Panera Bread?
Nearby you can find places like U-Haul Neighborhood Dealer for truck rentals, Mattress Firm for furniture shopping, and Planet Fitness - Philadelphia for gym and active life activities.
What dining options are close to Panera Bread?
Close to Panera Bread, there are various dining options including Pizza Hut Express, Taco Bell, Tropical Smoothie Cafe, and Angela's Pizzeria, providing a variety of food choices.
Which medical facilities are located near Panera Bread?
Nearby medical facilities include Aspen Dental, Philadelphia Hypnotherapy Clinic, and the Health Smart Medical Center, among others.