Panera Bread

3.6
412 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
200 S 40th St, Philadelphia, PA
19104, United States

Hours

Reviews

3.6
412 reviews
5 stars
199
4 stars
65
3 stars
33
2 stars
26
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several noting a lack of accountability for mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and inadequate portion sizes, leading to customer dissatisfaction.

Cleanliness

Several customers mentioned that the location was dirty and poorly maintained, affecting their overall experience.

Speed of Service

Customers frequently complained about slow service, with long wait times for orders even when the restaurant was not busy.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall atmosphere of the location.
  • UR
    Utayla Robinson
    2 days ago
    1.0
    Probably t he worst Panera bread and I’ve always thought that the Panera bread near my job was awful . I ordered half spicy fiesta chicken today and I guess they ran out of ingredients because they just have me chicken and bread.and I ordered food at 6pm and I didn’t get it until 8:15pm
  • LC
    Latisha Cousin-Nelson
    Jan 2, 2026
    5.0
    Loved it date night
  • GS
    Guillermo Sapiro
    Dec 30, 2025
    1.0
    I ordered from the hotel a few blocks down, put the exact address, hotel information, etc. The delivery didn't find the place. Panera blamed DoorDash, both online claims and the manager at the store. Although I ordered from them, I paid them, they charged me extra for delivery. I never interacted with DoorDash during the process. The fact that they do not take responsability for their mistake says it all. Many good places around, this one unfortunately doesn't deserve your business.
  • MG
    Matthew Gavin
    Dec 30, 2025
    5.0
    Super attentive and friendly, AND there is never a wait to get coffee. The chop location could learn from this one.
  • SS
    Samuel Smith
    Dec 16, 2025
    1.0
    Their manager is extremely rude, unprofessional, and unwilling to help. He treats costumers very poorly, he is hostile, and he runs the operations in an insufficient manner. He gets unreasonably upset with simple requests/mistakes. It’s not shocking to hear many others have had the same experience. Will not be eating here in the future. There are better options around.

Frequently Asked Questions About Panera Bread

Does Panera Bread Philadelphia accept reservations?

No, Panera Bread Philadelphia does not accept reservations.

What are the opening hours of Panera Bread Philadelphia?

Panera Bread Philadelphia is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.