CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported rude and unprofessional behavior from staff, with several noting a lack of accountability for mistakes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and inadequate portion sizes, leading to customer dissatisfaction.
Cleanliness
Several customers mentioned that the location was dirty and poorly maintained, affecting their overall experience.
Speed of Service
Customers frequently complained about slow service, with long wait times for orders even when the restaurant was not busy.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the overall atmosphere of the location.
UR
Utayla Robinson
2 days ago
1.0
Probably t he worst Panera bread and I’ve always thought that the Panera bread near my job was awful . I ordered half spicy fiesta chicken today and I guess they ran out of ingredients because they just have me chicken and bread.and I ordered food at 6pm and I didn’t get it until 8:15pm
LC
Latisha Cousin-Nelson
Jan 2, 2026
5.0
Loved it date night
GS
Guillermo Sapiro
Dec 30, 2025
1.0
I ordered from the hotel a few blocks down, put the exact address, hotel information, etc. The delivery didn't find the place. Panera blamed DoorDash, both online claims and the manager at the store. Although I ordered from them, I paid them, they charged me extra for delivery. I never interacted with DoorDash during the process. The fact that they do not take responsability for their mistake says it all.
Many good places around, this one unfortunately doesn't deserve your business.
MG
Matthew Gavin
Dec 30, 2025
5.0
Super attentive and friendly, AND there is never a wait to get coffee. The chop location could learn from this one.
SS
Samuel Smith
Dec 16, 2025
1.0
Their manager is extremely rude, unprofessional, and unwilling to help. He treats costumers very poorly, he is hostile, and he runs the operations in an insufficient manner. He gets unreasonably upset with simple requests/mistakes. It’s not shocking to hear many others have had the same experience. Will not be eating here in the future. There are better options around.
Does Panera Bread Philadelphia accept reservations?
No, Panera Bread Philadelphia does not accept reservations.
What are the opening hours of Panera Bread Philadelphia?
Panera Bread Philadelphia is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Are there delivery services available at Panera Bread Philadelphia?
Yes, Panera Bread Philadelphia offers delivery services daily during their open hours.
Can I order online for delivery or rapid pick-up at Panera Bread Philadelphia?
Yes, you can order online for delivery or rapid pick-up using the official Panera Bread website or app.
What types of meals are served at Panera Bread Philadelphia?
Panera Bread Philadelphia serves breakfast, lunch, brunch, and dinner.
What types of payment options are accepted at Panera Bread Philadelphia?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there Wi-Fi available at Panera Bread Philadelphia for customers?
Yes, Panera Bread Philadelphia offers complimentary Wi-Fi for customers.
What are some nearby places to Panera Bread Philadelphia that customers might visit?
Nearby places include Enjay's Pizza, Cinemark University City Penn 6, and Walnut Street West Library, all within easy reach for dining, entertainment, or community activities.
How can nearby Enjay's Pizza help Panera Bread customers?
Customers can enjoy a variety of pizza and Italian dishes at Enjay's Pizza, which is conveniently close to Panera Bread for additional dining options.
What entertainment options are near Panera Bread Philadelphia?
Cinemark University City Penn 6 and Rave Theater offer movie and theatre experiences near Panera Bread Philadelphia, perfect for a visit before or after dining.