CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported rude and unprofessional behavior from staff and management, leading to a negative dining experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, impacting their overall experience.
Food Quality
Feedback indicated dissatisfaction with food quality, including portion sizes and freshness, with some customers expressing disappointment in their meals.
Atmosphere
While some appreciated the welcoming environment, others mentioned issues with homeless individuals occupying space, affecting the dining experience.
DD
deborah
2 days ago
5.0
have been to this branch more than 10 times. standard panera, they’ve never gotten my order wrong even with my special requests. occasionally the food takes a little long to come even after the screen/app says it’s done but no big issue. love the large seating area on level 2 although i personally find the music a little distracting for work. the manager seems very friendly and proactive.
DS
Debbie Schmid
Feb 15, 2026
1.0
This was a very disappointing experience. We came in for a late day bite they have an upstairs dining area, we seated ourselves had our food out and then we were told to move because that area was closed. I would not have been irritated but we had started to eat, there was no signage or closed sign, so we had to bag everything up and take it downstairs. It was just 4 of us. Not cool!!! When you pay 70.00 worth of food you should be able to eat it.
LT
Lamont Twyne
Feb 14, 2026
5.0
Extraordinary warm friendly customer service by the Front End Manager Robert who goes beyond the call of duty with greeting all of the customers kudos to this entire University City Philadelphia PA location
FE
Freeform Energy
Feb 13, 2026
2.0
I came in here to get a nice salad and spend a couple hours doing school work. This Panera on a college campus does NOT have public wifi. False advertisement, it wasn't active at all. I wouldn't have come and ordered food if I had known you were falsely advertising wifi to get students in there. Very disappointing.
YY
YAZY
Jan 20, 2026
1.0
The male manager acts as if he is looking for an issue and there is no issue. This is all because I called here asking for directions months ago this is ridiculous. There was a Caucasian female manager here one day and she was very nice. FYI I just had diarrhea 3 days for quitting nicotine and caffeine so I was here looking for something that didn't have cheese, nuts or fruit on it....These people think everything revolves around them.
Does Panera Bread Philadelphia accept reservations?
No, Panera Bread Philadelphia does not accept reservations.
What are the opening hours of Panera Bread Philadelphia?
Panera Bread Philadelphia is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Are there delivery services available at Panera Bread Philadelphia?
Yes, Panera Bread Philadelphia offers delivery services daily during their open hours.
Can I order online for delivery or rapid pick-up at Panera Bread Philadelphia?
Yes, you can order online for delivery or rapid pick-up using the official Panera Bread website or app.
What types of meals are served at Panera Bread Philadelphia?
Panera Bread Philadelphia serves breakfast, lunch, brunch, and dinner.
What types of payment options are accepted at Panera Bread Philadelphia?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there Wi-Fi available at Panera Bread Philadelphia for customers?
Yes, Panera Bread Philadelphia offers complimentary Wi-Fi for customers.
What are some nearby places to Panera Bread Philadelphia that customers might visit?
Nearby places include Enjay's Pizza, Cinemark University City Penn 6, and Walnut Street West Library, all within easy reach for dining, entertainment, or community activities.
How can nearby Enjay's Pizza help Panera Bread customers?
Customers can enjoy a variety of pizza and Italian dishes at Enjay's Pizza, which is conveniently close to Panera Bread for additional dining options.
What entertainment options are near Panera Bread Philadelphia?
Cinemark University City Penn 6 and Rave Theater offer movie and theatre experiences near Panera Bread Philadelphia, perfect for a visit before or after dining.
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