CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.
Feedback on customer service is mixed; while some customers praised the friendliness of staff, many reported rude and unprofessional behavior.
Order Accuracy
Numerous complaints about incorrect orders and delays in service, with many customers expressing frustration over receiving the wrong items.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others reported tasteless or poorly prepared dishes.
Atmosphere
The atmosphere is generally appreciated for its spaciousness and comfort, but concerns about homeless individuals occupying space were noted.
HH
Hannah Havens
6 days ago
3.0
This location is so incredibly slow. The first time I thought it was just an off day, but the second time it also took 17 minutes to get a bagel and an iced coffee (without any in person orders ahead of me) Definitely not a good stop on the way to work if you’re looking for somewhere quick.
RK
Roxanne Kelly
Oct 30, 2025
5.0
The customer service is the first thing I noticed when I first arrived. I didn’t feel like I was burdening the staff by being there. I felt like the people who worked there actually enjoyed their jobs. All the staff was kind to me. Also the employees takes great care of creating a very welcoming environment. I almost thought I was at Chick-fil-A with how polite they all are lol. The food is good and the service is even better.
MK
Madelynn Kehrt
Sep 25, 2025
5.0
Great location with plenty of street parking around.
DW
Dun Wang
Sep 5, 2025
1.0
Ordered whole, get half. Very careless people
ES
Endri S
Aug 3, 2025
1.0
Ordered an espresso shot at 7 PM mobile dine in
Order, got the text it was ready, it wasn’t, they hadn’t even considered the order and just ignored it.
Then i was told it’s coming, lied to 4 times and had to wait 45 minutes. It wasn’t even crowded.
Absolute joke
Does Panera Bread Philadelphia accept reservations?
No, Panera Bread Philadelphia does not accept reservations.
What are the opening hours of Panera Bread Philadelphia?
Panera Bread Philadelphia is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Are there delivery services available at Panera Bread Philadelphia?
Yes, Panera Bread Philadelphia offers delivery services daily during their open hours.
Can I order online for delivery or rapid pick-up at Panera Bread Philadelphia?
Yes, you can order online for delivery or rapid pick-up using the official Panera Bread website or app.
What types of meals are served at Panera Bread Philadelphia?
Panera Bread Philadelphia serves breakfast, lunch, brunch, and dinner.
What types of payment options are accepted at Panera Bread Philadelphia?
Panera Bread accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there Wi-Fi available at Panera Bread Philadelphia for customers?
Yes, Panera Bread Philadelphia offers complimentary Wi-Fi for customers.
What are some nearby places to Panera Bread Philadelphia that customers might visit?
Nearby places include Enjay's Pizza, Cinemark University City Penn 6, and Walnut Street West Library, all within easy reach for dining, entertainment, or community activities.
How can nearby Enjay's Pizza help Panera Bread customers?
Customers can enjoy a variety of pizza and Italian dishes at Enjay's Pizza, which is conveniently close to Panera Bread for additional dining options.
What entertainment options are near Panera Bread Philadelphia?
Cinemark University City Penn 6 and Rave Theater offer movie and theatre experiences near Panera Bread Philadelphia, perfect for a visit before or after dining.