Panera Bread

4.1
1121 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
Get DirectionsCallWebsite

Business Details

3900 City Ave, Philadelphia, PA
19131, United States
(215) 877-1474
https://www.panerabread.com/en-us/cafe/locations/pa/philadelphia/3900-city-ave
GoogleFacebookInstagramTwitterTikTok

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
3900 City Ave, Philadelphia, PA
19131, United States

Hours

Reviews

4.1
1,121 reviews
5 stars
622
4 stars
233
3 stars
93
2 stars
56
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, particularly the soups and sandwiches, although some noted issues with portion sizes and incorrect orders.

Customer Service

Mixed reviews on customer service; while some staff were highlighted for their friendliness and helpfulness, others were criticized for rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Management Issues

Concerns about management practices, including understaffing and poor handling of customer complaints.

Atmosphere

The location is appreciated for its ambiance and cleanliness, but some customers reported issues with noise and the setup for ordering.
  • JT
    Jose Tankersly
    Dec 27, 2025
    5.0
    Great place to grab a bite and handle business!
  • DR
    Debasish Roy
    Dec 19, 2025
    5.0
    Dec 2025 review: This joint should get 5 star because of quality of food and service. Amazing team back there. The soup was delicious, the salad was perfect and the sandwiches were fulfilling. Happy place to be in. 😊
  • CA
    Chris Adams
    Dec 8, 2025
    5.0
    They didnt have coffee brewed at opening which took 15 mins before getting a cup of coffee. The food was fantastic no issues.
  • PN
    Princess N4MI
    Nov 8, 2025
    1.0
    Most of the time when I come into this Panera, the workers have great customer service and it’s a great environment for me get some extra work done, however recently I witnessed one of the managers yelling at her employee who has a chronic illness about timing, his chronic illness symptoms according to the job. Firstly, it’s insensitive because a chronic illness could be a serious disability… Second of all it is extremely unprofessional for customers to witness that type of behavior by any employee let alone a manager. This is the same manager that I witnessed commenting on a customer’s appearance in an inappropriate manner… It’s just unsightly
  • AK
    Abu Khan
    Oct 16, 2025
    2.0
    How do you get a 3 letter name wrong. And then they messed up my order. This was literally my first time trying the famous bread bowl soups and all I got was a small cup of soup and a piece of stale baguette. The cheddar broccoli soup is good tough.
Read more reviews on Google

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.