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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on service quality; some customers praised friendly staff while others reported poor service and long wait times.
Food Quality
Inconsistent food quality noted; some enjoyed the meals while others experienced issues with presentation and freshness.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms and dining areas.
Customer Experience
Positive experiences highlighted by many, especially during busy times like conventions, but some customers reported significant issues with orders.
Staff Attitude
Staff attitude varied; some customers appreciated helpfulness while others encountered unprofessional behavior.
LT
Lora Thomas
4 days ago
1.0
This is the worst Panera Bread location I’ve ever visited. There are constant disturbances and physical altercations happening inside the restaurant. On more than one visit, I witnessed a specific employee — identifiable by dreadlocks and a nose ring — being involved in violent incidents while customers were present and trying to place orders. This location feels unsafe, poorly managed, and not appropriate for children or families. Immediate changes in staffing and security are needed to make this location safe for the public.
DE
Dr. Ian Edwards
Nov 10, 2025
5.0
I had n extremely pleasant time at this location. Vee the Asst Manager was so warm and full of love and her staff was too. At a time where it’s so hard out here and the climate is pretty depressing , they really made my day and made me hopeful overall about our country. Appreciate you Vee and Team! Thanks for rock’n with me
SS
Shauna Sheldon
Oct 30, 2025
5.0
Uncle Joe, his niece, and that amazing manager who always walks around to check on everyone and see if they need anything are absolutely incredible. Always happy to see them. (Sorry I forgot their names!)
TT
Tonton Thierno
Oct 26, 2025
1.0
Le personnel est devenu très arrogant, aucun savoir accueillir la clientèle. Ils te parlent tellement mal.
Ils doivent former le personnel afin qu’ils puissent être souriant et accueillir la clientèle comme il faut.
Aucun savoir faire, aucun savoir vivre, aucune communication
NN
NDS
Oct 12, 2025
1.0
Had the Southwest Chicken Ranch Salad. But very different from the picture!
No grilled chicken, but maybe two slices of torn apart deli meat.
No romaine but nasty iceberg coated with some chemical preservative that made my stomach hurt later.
And the avocado was browning with finger indentations in it.
The staff was friendly, but the table had not been cleaned in a while!
Have heard good things about this chain, but this particular location made a poor impression for a first visit!
Does Panera Bread in Philadelphia accept reservations?
No, Panera Bread at 48 North 12th St does not accept reservations.
What are the opening hours for Panera Bread in Philadelphia?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services.
Can I order Panera Bread's menu online for delivery or rapid pick-up?
Yes, you can order online for delivery or rapid pick-up via their website or the Panera Bread app.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Is Panera Bread suitable for families and children?
Yes, Panera Bread welcomes families and has a children's menu available.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there gyms near Panera Bread where I can work out before or after dining?
Yes, Gym Home2 Suites is a nearby gym where you can exercise before or after your visit to Panera Bread.
Which hotels are close to Panera Bread for convenient accommodation?
Home2 Suites by Hilton Philadelphia Convention Center is near Panera Bread, offering comfortable lodging options.
What nearby attractions can I visit around Panera Bread in Philadelphia?
You can visit The Fabric Workshop and Museum and the Joan of Arc Statue, both located near Panera Bread for an engaging experience before or after your meal.