Panera Bread

4.0
1570 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
48 North 12th St, Philadelphia, PA
19107, United States

Hours

Reviews

4.0
1,570 reviews
5 stars
825
4 stars
344
3 stars
154
2 stars
75
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly mentioning managers like Uncle Joe and Vee for their positive interactions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food quality, including issues with freshness, portion sizes, and incorrect orders.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in the restrooms and dining areas, with reports of unsanitary conditions.

Atmosphere

The atmosphere was generally described as pleasant and cozy, making it a good spot for dining or working, although some noted disturbances during their visits.

Inconsistency

Customers reported inconsistent experiences, with some visits being excellent while others were marred by poor service or food quality.
  • ML
    Michelle Ruffino Landry
    6 days ago
    5.0
    The BOH of this location hustles and love the open kitchen area to appreciate what they do. They also have a staff member check the order for accuracy. Highly recommend their Autumn Squash soup! I tried the the spicy steak Asiago bagel stack- delish!
  • JS
    Jed Simon
    Jan 1, 2026
    5.0
    We've had some less than pleasant experiences at other locations, however, this one stands head and shoulders above then all. Excellent service, very clean, very friendly and you'll see us again. Thanks so much folks!
  • HH
    HeatherLee Huey
    Dec 31, 2025
    5.0
    I wanted to write a review simply because we enjoyed speaking with Uncle Joe so much on Monday. My best friend and I had come into the city for an event at the convention center, and we had time to kill between hotel check out and our flight / train. We had our luggage and were hungry, so we stopped into this Panera because it was spacious and at 11:00 AM was pretty quiet. We chose a table in the corner, ordered some food, and chatted. Eventually, Uncle Joe (the floor manager, we think?) came over and said some pleasantries that we responded to - and we ended up talking to him for much longer than he probably intended. He was so kind, has such an interesting life story, and he even gave us tips and recommendations for our remaining hours in Philly. The food was good, it's Panera. It's hard to go wrong. All of the other staff were super friendly and kind and the atmosphere was 10/10. But the best part was Uncle Joe, hands down. We need more people like Joe in this world.
  • MR
    Manuel Ramirez
    Dec 19, 2025
    4.0
    Food was really good, a bit expensive for an small sandwich, coffee tasted good the girl at the counter very polite and helpful unfortunately they were a few people not consuming anything just hanging out and some seems to be homeless
  • DD
    Daniel
    Dec 15, 2025
    1.0
    Everything i wanted was sold out. I settled on a different sandwich. Was supposed to have chips or some other side. All sold out. The sandwich was so horribly greasy that the paper it was wrapped in was transparent. First and last time ever going to this company. That was a disaster.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Philadelphia accept reservations?

No, Panera Bread at 48 North 12th St does not accept reservations.

What are the opening hours for Panera Bread in Philadelphia?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.