CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Philadelphia is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers praised the friendly and attentive staff, particularly mentioning managers like Uncle Joe and Vee for their positive interactions.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food quality, including issues with freshness, portion sizes, and incorrect orders.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the restrooms and dining areas, with reports of unsanitary conditions.
Atmosphere
The atmosphere was generally described as pleasant and cozy, making it a good spot for dining or working, although some noted disturbances during their visits.
Inconsistency
Customers reported inconsistent experiences, with some visits being excellent while others were marred by poor service or food quality.
ML
Michelle Ruffino Landry
6 days ago
5.0
The BOH of this location hustles and love the open kitchen area to appreciate what they do. They also have a staff member check the order for accuracy. Highly recommend their Autumn Squash soup! I tried the the spicy steak Asiago bagel stack- delish!
JS
Jed Simon
Jan 1, 2026
5.0
We've had some less than pleasant experiences at other locations, however, this one stands head and shoulders above then all. Excellent service, very clean, very friendly and you'll see us again. Thanks so much folks!
HH
HeatherLee Huey
Dec 31, 2025
5.0
I wanted to write a review simply because we enjoyed speaking with Uncle Joe so much on Monday. My best friend and I had come into the city for an event at the convention center, and we had time to kill between hotel check out and our flight / train. We had our luggage and were hungry, so we stopped into this Panera because it was spacious and at 11:00 AM was pretty quiet. We chose a table in the corner, ordered some food, and chatted. Eventually, Uncle Joe (the floor manager, we think?) came over and said some pleasantries that we responded to - and we ended up talking to him for much longer than he probably intended. He was so kind, has such an interesting life story, and he even gave us tips and recommendations for our remaining hours in Philly.
The food was good, it's Panera. It's hard to go wrong. All of the other staff were super friendly and kind and the atmosphere was 10/10.
But the best part was Uncle Joe, hands down. We need more people like Joe in this world.
MR
Manuel Ramirez
Dec 19, 2025
4.0
Food was really good, a bit expensive for an small sandwich, coffee tasted good the girl at the counter very polite and helpful unfortunately they were a few people not consuming anything just hanging out and some seems to be homeless
DD
Daniel
Dec 15, 2025
1.0
Everything i wanted was sold out. I settled on a different sandwich. Was supposed to have chips or some other side. All sold out. The sandwich was so horribly greasy that the paper it was wrapped in was transparent. First and last time ever going to this company. That was a disaster.
Does Panera Bread in Philadelphia accept reservations?
No, Panera Bread at 48 North 12th St does not accept reservations.
What are the opening hours for Panera Bread in Philadelphia?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread offer delivery and pick-up services?
Yes, Panera Bread offers both delivery and pick-up services.
Can I order Panera Bread's menu online for delivery or rapid pick-up?
Yes, you can order online for delivery or rapid pick-up via their website or the Panera Bread app.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Is Panera Bread suitable for families and children?
Yes, Panera Bread welcomes families and has a children's menu available.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there gyms near Panera Bread where I can work out before or after dining?
Yes, Gym Home2 Suites is a nearby gym where you can exercise before or after your visit to Panera Bread.
Which hotels are close to Panera Bread for convenient accommodation?
Home2 Suites by Hilton Philadelphia Convention Center is near Panera Bread, offering comfortable lodging options.
What nearby attractions can I visit around Panera Bread in Philadelphia?
You can visit The Fabric Workshop and Museum and the Joan of Arc Statue, both located near Panera Bread for an engaging experience before or after your meal.