McDonald's

3.0
1293 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
Come visit us at 3935 Walnut Street in Philadelphia. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
3935 Walnut Street, Philadelphia, PA
19104, United States

Hours

Reviews

3.0
1,293 reviews
5 stars
343
4 stars
197
3 stars
231
2 stars
141
1 star
381

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported unprofessional and rude behavior from staff, particularly during busy hours.

Food Quality

There were numerous complaints about food being cold, poorly prepared, or missing items from orders.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions in the dining area and restrooms.

Service Speed

Customers experienced long wait times for their orders, with some noting disorganization and inefficiency.

Location Issues

Several reviews mentioned that the location was closed or under construction, leading to confusion for customers.
  • DG
    Damon Grimes
    4 days ago
    1.0
    McDonald’s up 40th Street food QUALITY took a dip / my thing is McDonald’s be FALSE ADVERTISING by having commercials with good juicy burgers fresh lettuce pickles onions tomatoes & freshest bread ever When yo actually go in Watch out below Because that food doesn’t resemble the ad then I looked @ my cheeseburger patty & I said whoa is this even real/ so food industry I know 30 ye at s in it large batch cooking from SCRATCH/ good 2 the last drop I don’t mind fast food but put it out like the commercial Juicy burgers that make your mouth water not flat dead grey looking meat Don’t let me get started on their steak egg & cheese The steak was rubbery & it got put in the trash Staff make sure your not burning them out having them looking crazy & not wanting to work & underpaying people Amerikkka better change or they will lose in the end
  • GJ
    Green Jelloe
    Nov 8, 2025
    5.0
    Without a doubt, the best McDonald’s in all of Philly. Staff is courteous & professional, even bring your tray of food to your table if you dine-in, absolutely unheard of for a city McDonald’s. Food is always hot and made to order. People leaving 1-star reviews for this location are immature and childish, real talk.
  • JV
    Joshuel Velez
    Oct 28, 2025
    1.0
    The attitude from the staff is unbelievable unprofessional, especially from the store manager. Worst McDonald’s I’ve ever experienced.
  • AB
    a bk
    Oct 17, 2025
    1.0
    perhaps the worst mcdonalds ive ever been to. i mobile ordered an ice cream and they didnt make it for half an hour. asked the staff multiple times to make me but they didn’t do it and worked on other orders.
  • LL
    Laugh Louder
    Oct 14, 2025
    5.0
    I had a great experience at McDonald’s! The food was fresh, hot, and exactly what I expected. The staff were friendly and quick with the service, even during a busy time. The restaurant was clean, and my order was prepared perfectly. I especially enjoyed the fries — crispy and golden as always! Overall, a satisfying and consistent experience that never disappoints. Definitely coming back again soon. 🍔🍟🥤

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Can I order McDonald's delivery at any time?

Yes, McDonald's delivery service is available 24/7 through their online ordering platform.