McDonald's

3.0
1564 reviews
Get DirectionsCallWebsite

Business Details

7500 City Avenue, Philadelphia, PA
19151, United States
(215) 878-8520
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7500 City Avenue, Philadelphia, PA
19151, United States

Hours

Reviews

3.0
1,564 reviews
5 stars
412
4 stars
250
3 stars
289
2 stars
137
1 star
476

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and slow service, leading to negative experiences.

Food Quality

Customers frequently reported issues with food quality, including cold or overcooked items, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned dirty tables and bathrooms, raising concerns about the overall cleanliness of the restaurant.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and inadequate training contributing to poor service.

Long Wait Times

Many customers experienced excessively long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
  • SG
    Sheldon Gay
    1 day ago
    1.0
    I've been here twice in the past couple weeks and each time it's been TERRIBLE. The first time was a late-night trip where there was NO ONE ELSE being served and my food STILL took FOREVER. Now, I gave them benefit of the doubt because I wouldn't want cold fries just because their last customer was there 30 minutes prior. HOWEVER, they didn't communicate well and just had me sitting there and then the young lady came to the window asking if I was a delivery person as if again.... THERE WAS ANYONE ELSE IN LINE THAT I COULD HAVE BEEN CONFUSED WITH AS I SAT AT THE WINDOW. Fine, again, benefit of the doubt on a late night. I went again the other day and ordered a double filet meal. I got home only to realize there was only ONE filet. They also didn't give me my cheese. I tried to submit the issue through the app but it kept crashing after I pressed "submit". I don't think I'll even bother stopping at this location going forward.
  • JR
    J “Bobby” R
    Nov 18, 2025
    4.0
    The food was perfect it was hot and yummy the staff was extremely nice and helpful although the inside of the building is like empty and the seats are awful but the bathrooms an everything was clean great staff
  • ML
    Mark Liberatore
    Nov 13, 2025
    1.0
    30 mins for two cold burgers. Burger and drink were wrong. I wish I could invoice Mcdolands for wasting my time.
  • CA
    Carlos Arizaga
    Oct 27, 2025
    1.0
    People keep going to the bathroom just to be on there phones
  • MP
    milan patel
    Oct 14, 2025
    1.0
    I come here every time. These people work very slowly. 😌 Very slow work for employ and no proper answer
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Is drive-thru service available at this McDonald's?

Yes, the drive-thru is open 24/7 for your convenience.