McDonald's

3.0
1569 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7500 City Avenue, Philadelphia, PA
19151, United States

Hours

Reviews

3.0
1,569 reviews
5 stars
413
4 stars
253
3 stars
290
2 stars
138
1 star
475

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, including rude staff and lack of communication.

Food Quality

Several reviews mentioned cold or stale food, missing items, and overall dissatisfaction with the quality of the meals.

Cleanliness

While some customers noted clean bathrooms and dining areas, others reported dirty tables and unsanitary conditions.

Staff Attitude

Numerous reviews highlighted unprofessional behavior from staff, including rudeness and lack of proper training.
  • PB
    Pete Baratta
    Jan 1, 2026
    3.0
    It's exactly what the McDonald's is
  • TM
    Tammy Milton
    Dec 16, 2025
    5.0
    I Love McDonalds fries they have good food
  • FS
    Frank Smith
    Dec 5, 2025
    1.0
    Every single time I order food there half of the meal is missing do not order here.
  • SG
    Sheldon Gay
    Nov 24, 2025
    1.0
    I've been here twice in the past couple weeks and each time it's been TERRIBLE. The first time was a late-night trip where there was NO ONE ELSE being served and my food STILL took FOREVER. Now, I gave them benefit of the doubt because I wouldn't want cold fries just because their last customer was there 30 minutes prior. HOWEVER, they didn't communicate well and just had me sitting there and then the young lady came to the window asking if I was a delivery person as if again.... THERE WAS ANYONE ELSE IN LINE THAT I COULD HAVE BEEN CONFUSED WITH AS I SAT AT THE WINDOW. Fine, again, benefit of the doubt on a late night. I went again the other day and ordered a double filet meal. I got home only to realize there was only ONE filet. They also didn't give me my cheese. I tried to submit the issue through the app but it kept crashing after I pressed "submit". I don't think I'll even bother stopping at this location going forward.
  • JR
    J “Bobby” R
    Nov 18, 2025
    4.0
    The food was perfect it was hot and yummy the staff was extremely nice and helpful although the inside of the building is like empty and the seats are awful but the bathrooms an everything was clean great staff

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Is drive-thru service available at this McDonald's?

Yes, the drive-thru is open 24/7 for your convenience.