McDonald's

3.4
1940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7613 Castor Avenue, Philadelphia, PA
19152, United States

Hours

Reviews

3.4
1,940 reviews
5 stars
682
4 stars
383
3 stars
334
2 stars
167
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order inaccuracies.

Food Quality

There were numerous complaints about food being cold, undercooked, or not fresh, with some customers experiencing food poisoning.

Cleanliness

While some reviews praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Operational Hours

Several customers expressed frustration over inconsistent operating hours, including being closed when advertised as open.
  • DL
    David Lignore
    Nov 14, 2025
    2.0
    Every time I come here they make me pull around and wait.
  • OK
    Ohunjon Kahramanov
    Nov 6, 2025
    1.0
    The place was very dirty. Tables and chairs were not cleaned at all, and it was disgusting to sit there. The restaurant really needs to take cleanliness seriously.
  • EC
    Erin Choe
    Nov 1, 2025
    1.0
    Went to get food after work around 3:30 am and was told only door dash or delivery orders accepted. Disappointed.
  • DP
    Denise Paul
    Oct 31, 2025
    5.0
    I’m an Egg McMuffin girl and this place served me a fresh hot one. The server who took my order responded to my thank you with a “you’re welcome”. And the one who gave me my meal was friendly and responded to my thank you with “have a blessed day”.
  • PN
    Princess Nona
    Sep 30, 2025
    1.0
    Went to McDonalds here for the first time in a long time. Let me say first, the young man at the counter was very professional and very nice. With that being said I ordered from their machine. The machine didn't recognize the table numbers and would not print a receipt. I received my order of two egg McMuffins and three hash browns. I tried to find a clean table and there wasn't one. The muffins were burnt and the hashbrowns weren't cooks at all and soaking wet in oil. One soaked through 6 brown paper napkins. I took a bite of the end. What a mistake that was. It tasted.like oil and dirty oil at that. No sooner after I left I had to run to the bathroom. I did tell the young man.at the counter about the my order and the the cooking oil.is bad. I through the order away..i.couldnt even give it away for fear of getting someone sick. I wasn't even offered half.my money back. Oh, and no one in-service speaks English in the back. I'll never eat there again, do t want get get sick like I was. Doesn't have to do with people not speaking English but you need to convey to.someome.if there a problem with the food or a emergency for.goodness sakes it's America our language is English!

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 7613 Castor Avenue?

McDonald's operates 24 hours daily, every day of the week at 7613 Castor Avenue.

What are the delivery hours for McDonald's at this location?

Delivery service is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday; on Friday and Saturday, it is available until 3:30 AM.