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McDonald's

3.4
(1957 reviews)

Business Details

7613 Castor Avenue, Philadelphia, PA
19152, United States
(215) 725-8651
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7613 Castor Avenue, Philadelphia, PA
19152, United States

Hours

Reviews

3.4
1,957 reviews
5 stars
694
4 stars
384
3 stars
337
2 stars
166
1 star
376

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold items, undercooked food, and hair found in meals.

Service Speed

Many reviews highlighted slow service times, with long waits at both the drive-thru and inside the restaurant.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Staff Attitude

Feedback indicated a mix of friendly and rude staff, with some customers experiencing unprofessional behavior.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with mobile order fulfillment.
  • PA
    Pulak Ahmed
    Feb 19, 2026
    1.0
    Ordered food online & opted for 'table service'. I waited for 10 min and went to the counter & got my food. I asked them if they knew about 'table service' & got a robotic look! Maybe they are not aware about the table service provided by McDonald's or they just do not care!
  • AA
    A
    Feb 12, 2026
    1.0
    I was overly grossed out when an employee came out the bathroom stall and didn’t wash her hands , she also urinated all over the floor..I waited for an open stall for 6 min (there only two) but the other was down she was on the phone at first and missed the toilet. I looked down and seen urine, splashing all over the floor. I went in after her and she smiled and said sorry. I only walked in the stall halfway and just seen it was disgusting. She left the bathroom without washing her hands. I wanted to tell a supervisor but they were busy besides idk if she was one or not.
  • RR
    Rehan Hameed Rana
    Jan 30, 2026
    5.0
    Good in taste
  • NW
    N W
    Jan 25, 2026
    4.0
    Parking around the drive thru made things a little confusing. There were so many cars parked around the entrance which leads to the drive thru, that I thought about leaving prior to my order because I thought it was a line. I guess they were delivery people.
  • MA
    Michel Aime
    Jan 14, 2026
    5.0
    This is good oh my God I really like it

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 7613 Castor Avenue?

McDonald's operates 24 hours daily, every day of the week at 7613 Castor Avenue.

What are the delivery hours for McDonald's at this location?

Delivery service is available from 6:00 AM to 11:30 PM Monday through Thursday and Sunday; on Friday and Saturday, it is available until 3:30 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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