Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported that the food was often fresh and hot, but there were also complaints about cold food and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Wait Times
Several reviews mentioned excessive wait times, particularly during busy hours, leading to frustration among customers.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting clean bathrooms and dining areas, while others pointed out unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
MC
Michael Chaires
2 days ago
1.0
So bad. Vibes Scary. Really need police presence. I didn't eat food because I'm 100 percent positive they did something to it.
CA
Comfort Asamoah
3 days ago
5.0
Quick bit for the road
CJ
Christina James
Nov 12, 2025
1.0
Because yall didnt put the drink in a cup holder, THIS is what I had to get via UberEats. Next time this happens I won’t be so nice.
SD
sarata diakite
Nov 4, 2025
5.0
Best customer service do nice braiding make sure customer happy
NJ
Natasha Johnson
Oct 28, 2025
5.0
Went to the drive through but food always fresh and hot.