McDonald's

3.0
2091 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5601 Vine St, Philadelphia, PA
19139, United States

Hours

Reviews

3.0
2,091 reviews
5 stars
559
4 stars
336
3 stars
385
2 stars
249
1 star
562

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru and for mobile orders.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, old, or improperly prepared items.

Customer Service

There were numerous complaints about rude staff and poor customer service experiences.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and food contamination.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.
  • AL
    Abbes Lemgard
    1 day ago
    1.0
    Everything is late, they don't respect the customer.I waited half an hour for my coffee
  • TM
    Tynesha Martin
    4 days ago
    1.0
    This place should be shut down. I don't even know why people bother to go to this location. The staff are extremely rude angry and appear to not want to work. Oh and avoid going at night when you have to stand outside and they look at you and keep talking like it's not cold outside, keeping in mind the drive thru is the only other service they are providing at the time. I absolutely refuse to go to this location at this point. I'll take the drive to the McDonald's on 40th Street
  • RH
    Ricky Howell
    4 days ago
    1.0
    I always get my breakfast on Uber eats and every time I order from Uber eats my order is wrong and it's never what I order and I never can get in touch with anybody to correct my order I don't know what them kids are doing back there but it's horrible this is the fourth time this has happened to me and I keep giving this McDonald's a chance I go to the other McDonald's that's further away and I never have this problem so I will not be coming back to this McDonald's again
  • MW
    Montrice Warren
    6 days ago
    1.0
    The Workers look dirty including the managers, they do not know how to talk with manners or respect they look at you funny and get smart and ask you what you want to order then when you try to order on Uber, eat your order never right including the sauce #ITSANO
  • MG
    Mkel Gee
    Dec 22, 2025
    4.0
    Orders throughout the day are good always meets expectations. But got a 3am order of 2 quarter pounders and fries and 13 cookies WAS FRESH LIKE A RESTAURANT. Came thru

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 5601 Vine St, Philadelphia?

McDonald's at 5601 Vine St is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, the McDonald's at 5601 Vine St offers a drive-thru service that operates 24/7.