Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including cold, dry, or undercooked items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and during in-store orders.
Customer Service
There were numerous complaints about rude or unprofessional staff, as well as poor management.
Order Accuracy
Several customers experienced issues with incorrect orders, whether through the app or in-store.
Cleanliness
Multiple reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
JS
Jason Staney
Jan 5, 2026
5.0
It's WAS was delicious
FT
Fernando T
Dec 29, 2025
5.0
The food is always hot and fresh
JR
James Radcliffe
Dec 23, 2025
4.0
you have very good service and food but tonight was awful. i try to be understanding when you are busy but for my order i always use the mobile app and pick it up in the drive thru but sunday your drive thru window was broken and i had to come in an pick it up. you did something to my app because of that one time and i had to pick up inside my next order. while inside, it looked like the dooordash and uber orders were getting priority over people who ordered in or used the mcdonalds app. one family that ordered in was waiting quite a while for their order and there was no one at the counter to help customers
MD
Man D.
Nov 21, 2025
5.0
McDonald's is still #1 fast-food in the world!!
AF
Anthony Furman
Nov 8, 2025
1.0
The young guy, who waited on me was great.but my food was old, dry, and needed to be thrown in the trash. I ordered a two fish sandwiches and a double cheese burger..