McDonald's

3.1
1010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8500 Henry Ave, Philadelphia, PA
19128, United States

Hours

Reviews

3.1
1,010 reviews
5 stars
270
4 stars
198
3 stars
159
2 stars
97
1 star
286

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely long wait times, rude staff, and poor customer service experiences.

Food Quality

Many reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.

Cleanliness

Some customers noted that the dining area was dirty and not well-maintained.

Drive-Thru Issues

The drive-thru service was frequently criticized for being slow and poorly managed.

Staff Attitude

Several reviews highlighted a lack of professionalism and unfriendly behavior from employees.
  • JS
    Jlynn Shines
    4 days ago
    5.0
    The woman in the drive through is always so pleasant extra.Nice and kind and always making sure you have everything you need.And that your order is proper.
  • ES
    Elizabeth Spaeth
    Dec 28, 2025
    1.0
    We waited for more than 40 minutes for an order, asked repeatedly, and then gave up.
  • KG
    Keelan Gregg
    Dec 28, 2025
    5.0
    Whoever is working 1am on the 28th is killing it. Dude deserves all the money. Keep it up!
  • SN
    Stanley Nichols
    Dec 20, 2025
    1.0
    What a joke. In the drive through lane for 30 minutes at 9:30 pm. Not even a rush. Can't understand the person trying to take my order. Talking like they have a mouth full of something. Half the people left before they got trapped to the point where you couldn't back up. I'm almost at the window to pay now after 30 minutes and I'm just watching the one employee sitting on her phone. This is what life is now I guess ..
  • TM
    Tyler Moon
    Dec 6, 2025
    1.0
    10 minute wait times per car in the drive-through, the cashier was incredibly rude, took an order for a beverage she didn’t have and then told me I would have to get back in the beginning of the line in order to get a replacement. I didn’t realize that filling a cup with a different soda was that time-consuming or emotionally taxing that she was incapable of doing it, but this place is such a joke. I’m never spending my money at this location again. Rude staff, dirty store, terrible wait times, it’s absurd, even for McDonald’s abysmal standard

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8500 Henry Ave, Philadelphia?

McDonald's at 8500 Henry Ave is open 24 hours a day, 7 days a week.

Is drive-through service available at this McDonald's location?

Yes, the McDonald's at 8500 Henry Ave offers drive-through service 24/7.