Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
995 reviews
5 stars
264
4 stars
198
3 stars
157
2 stars
97
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers' needs.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Wait Times
Long wait times were frequently mentioned, with customers experiencing delays of 20-60 minutes for their orders.
Food Quality
Several reviews noted that the food was often cold, old, or poorly prepared, contributing to a negative dining experience.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and a lack of proper food handling.
- AMAustin MorongNov 16, 20251.0Worst location there is their management and workers do not care about the customers. The place is dirty and they are lazy.
- RMRachael MayerNov 12, 20251.0The speaker for ordering is not well lit, especially at night. I accidentally drove past it and when I got up to the first window they told me they could not take my order and wanted me to drive around again. Customer service is lacking as well as maintenance in the drive through when it comes to it being properly lit.
- CTChelsey ThomasNov 11, 20251.0Cashier did not have good service. Fries were undercooked
- DDDonna DeLoachNov 11, 20255.0It was busy. We had a large order. Had to pull over and wait for our food. Food was delivered shortly & hot. Server was very friendly.
- RWRimaaz WaliOct 26, 20251.0There was no clear direction for the drive through order. We had to wait 20 minutes before getting to the window and was told we would have to go through the whole line again to order so that we “wouldn’t mess up his line.” Terrible customer service overall and would not recommend this location to anyone
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 8500 Henry Ave, Philadelphia?
McDonald's at 8500 Henry Ave is open 24 hours a day, 7 days a week.
Is drive-through service available at this McDonald's location?
Yes, the McDonald's at 8500 Henry Ave offers drive-through service 24/7.
What delivery options does this McDonald's offer?
This McDonald's offers delivery including curbside pickup, same day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order from McDonald's using the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's 8500 Henry Ave?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I find the full menu for this McDonald's?
The full McDonald's menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there free WiFi available at this McDonald's location?
Yes, free WiFi is available to customers at McDonald's 8500 Henry Ave.
What are some nearby places of interest to McDonald's at 8500 Henry Ave?
Nearby places include Staples for office supplies, Rite Aid pharmacy, Verizon Wireless mobile store, and Andorra Library for public services.
How can nearby Staples or Rite Aid benefit customers visiting McDonald's?
Customers can conveniently pick up office supplies at Staples or pharmacy needs at Rite Aid before or after enjoying a meal at McDonald's.
Are there leisure options near McDonald's at 8500 Henry Ave?
Yes, nearby leisure options include Bottles Packs & Growlers bar, Doc's World of Beer liquor store, and the Free Library of Philadelphia - Andorra Branch for reading and events.