McDonald's

3.0
1944 reviews
Get DirectionsCallWebsite

Business Details

1575 N 52nd Street, Philadelphia, PA
19131, United States
(215) 477-4689
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1575 N 52nd Street, Philadelphia, PA
19131, United States

Hours

Reviews

3.0
1,944 reviews
5 stars
509
4 stars
321
3 stars
375
2 stars
199
1 star
540

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of accountability.

Wait Times

Customers consistently reported excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, cold or poorly prepared food, and unsanitary conditions.

Cleanliness

While some customers noted cleanliness, many others reported dirty conditions and a lack of attention to hygiene.

Management Issues

Multiple reviews pointed to poor management and staffing problems, indicating a need for better training and organization.
  • KK
    Kevin
    Nov 10, 2025
    5.0
    I frequent this mcdonalds almost everyday and Zakirah that is usually at the first register os great. She has great customer service and his always happy to take your order under and circumstance. I wish I could give her gratuity. 10/10
  • GC
    Gary Clark
    Nov 2, 2025
    1.0
    Do not go to McDonald they are the most unorganized location in the area be wise
  • PP
    Product Photographer
    Nov 2, 2025
    5.0
    The young lady who takes the order is very nice and efficient. They are fast here
  • DB
    Destiny Burton
    Oct 19, 2025
    1.0
    I am extremely disappointed with my recent experience at McDonald’s. I ordered a meal deal and wasn’t informed until I reached the payment window that they were out of cups for the drink I selected. Instead of letting me know while I was ordering, the staff waited until after to tell me that I’d have to pay an extra surcharge because they were out of small cup lids. When I asked the manager why I had to pay more for their inventory mistake, she said she didn’t know. That kind of response shows a lack of training and accountability. It’s frustrating to constantly deal with unprofessionalism and inconsiderate service. It makes me wonder—why do we have to accept this kind of treatment? Is it because of the neighborhood this location is in? We deserve the same level of respect, professionalism, and quality service as any other community. McDonald’s needs to do better in training their staff and valuing all customers equally.
  • AC
    AARON C
    Oct 15, 2025
    1.0
    These people move like sloths . Myself and other customers asked for refunds after waiting 20 plus minutes for them to hand out our food . They continued to service drive through and completely neglect the customers who ordered on the kiosk . This is one crappy McDonald’s and may be one of the worst that I’ve been to. I watched my food get made and it just sat in the vat while being skipped over to make drive through priority. Go elsewhere
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Philadelphia at 1575 N 52nd Street?

McDonald's Philadelphia is open 24 hours a day, 7 days a week.

Does McDonald's offer drive-thru service at this location?

Yes, this McDonald's location offers 24/7 drive-thru service.