Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to customer inquiries.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall disorganization in fulfilling orders.
Cleanliness and Atmosphere
The restaurant's cleanliness and atmosphere received mixed feedback, with some praising it while others reported it as dirty and unwelcoming.
Operational Hours
Several customers noted inconsistencies with the advertised 24-hour service, reporting that the location was closed during expected hours.
Food Quality
Feedback on food quality was varied, with some customers enjoying their meals while others reported cold or poorly prepared food.
BW
Brandon Woods
3 days ago
1.0
Not open 24 hours as stated online or in store. Arived at 4am and was told I had to wait until 5am to places order. The employee stated that “they were open 24 hours a day but had to close at some point of time”. Which means that they aren’t open 24/7. They are severely understaffed, I don’t see how it’s profitable.
RP
RJC Production
3 days ago
1.0
Not 24 hours as stated online or person. Person at window stated they open back up at 0500am when I arrived at 0415am then stated it's 24hours but we have to close at sometimes. I left dumbfounded at the idiotic statement
PS
Parker Somboonsong
5 days ago
5.0
I give it a 5. I love McDonalds. Best food ever.
SS
Sukhmandeep Singh
Dec 16, 2025
1.0
I think the lady she’s manager. I went to the store pick up the grubhub food for customers. The lady did talk to me so Rude and Arrogance and Disrespectful. First all she didn’t get ready the grubhub food for customers. She’s so nasty talking.
CS
Calvin S
Dec 16, 2025
1.0
They always close after 3 am they don’t wanna do any orders for Uber and DoorDash