McDonald's

3.5
2748 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4163 Whitaker Ave, Philadelphia, PA
19124, United States

Hours

Reviews

3.5
2,748 reviews
5 stars
1,005
4 stars
528
3 stars
451
2 stars
249
1 star
515

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms.

Customer Experience

Many customers expressed frustration with their overall experience, citing disrespectful staff and lack of proper management.

Positive Notes

Despite the negative feedback, some customers praised the food when it was fresh and the efficiency of certain staff members.
  • FL
    Fah Lemane
    Nov 7, 2025
    1.0
    The worst restaurant chain ever. They weren't lying when they said they focus on real estate, not food.
  • VV
    Victoria
    Oct 13, 2025
    1.0
    This was the worst fast food experience of my entire life. I pulled up to the drive through with my husband and we greeted the worker. He ordered a mccrispy and the lady literally laughed in our face and said “ew” then my husband asked if he was talking to her and she called him “maricon” which is a slur in Spanish and went on a rant about us while on the mic🤦 Little did she know we both speak Spanish so we understood everything she said… Worst experience ever. Do not recommend ever going here.
  • AJ
    Azariah Jonah Jimenez
    Oct 2, 2025
    1.0
    Ordered food then something happened no refund was given or promised we just had to take the loss
  • MP
    Massiel pena
    Sep 27, 2025
    4.0
    Servicio rápido y eficiente
  • YB
    yolanda booker
    Aug 23, 2025
    1.0
    This store has slow, poor service. Often not stocked and drive through is always long wait. I've tried 3 times each time I had to leave frustrated. Seems to be poor management.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4163 Whitaker Ave, Philadelphia?

This McDonald's location is open 24 hours every day of the week, with delivery available from 6:00 AM to 10:30 PM on most days and all-day on Thursday to Saturday.

Does McDonald's at this location offer drive-thru service?

Yes, the McDonald's at 4163 Whitaker Ave offers drive-thru service 24/7 every day.