McDonald's

2.8
1692 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2211 Stenton Ave, Philadelphia, PA
19141, United States

Hours

Reviews

2.8
1,692 reviews
5 stars
374
4 stars
232
3 stars
291
2 stars
208
1 star
587

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff, particularly during night shifts.

Food Quality

Many customers complained about cold, stale, or incorrect food orders, with some even reporting food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.

Service Speed

Customers frequently noted long wait times for orders, both in the drive-thru and inside the restaurant.

Management Issues

There were multiple mentions of ineffective management, with calls for better training and accountability among staff.
  • CT
    Charlie Tranen
    Oct 16, 2025
    4.0
    I took my son here for a snack after practice. Not the best option if you want to sit down, but the food is typical McDonald’s what you expect
  • JS
    Joann Sheppard
    Oct 6, 2025
    1.0
    Cold food poor food Im done with McDonald's
  • MJ
    Marc Jones
    Sep 6, 2025
    1.0
    And no ice cup after leaving... The workers argument is I don't by food everyday but I still do. It's not funny to disrespect McDonald's moral template they don't give water after you consecutively eat at the location. And a good joke is the dark guy and light skin girl that thought it was funny... Because laughing at someone who needs water after they bought from your establishment with, your friend behind the counter is illegal. And unsanitary.
  • CM
    Carolyn Moore
    Aug 8, 2025
    1.0
    Did drive through this morning repeated my order twice to get right to it,ordered Steak got Bacon Don't do pork had gotten too far to go bak had to toss it...Do Better
  • DR
    Daniel Rojas
    Jul 30, 2025
    4.0
    I got to this place often its alright and i like that they close the resturant emtrance monday-fridays 2pm-5pm but can still pick up at the drive thru or the small window if your not driving there is a small bell.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 2211 Stenton Ave, Philadelphia?

McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday, from 6:00 AM to 10:00 PM Thursday through Saturday, and from 4:00 AM to 11:00 PM on Sunday.

When is the drive-through open at this McDonald's location?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday, 6:00 AM to 3:30 AM Thursday, 4:00 AM to 3:30 AM Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.