Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall failure to fulfill orders as requested.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the dining experience.
Cleanliness
Customers noted unsanitary conditions and a lack of cleanliness in the restaurant, contributing to a negative perception.
Service Speed
Multiple reviews indicated slow service, with long wait times for orders and delays in the drive-thru.
RM
Rianna Marie
2 days ago
5.0
Hands down the best McDonald’s around. I purposely drive out of the way to come to this location because the workers are all very sweet and pleasant and make my day better. The woman working the end of the drive thru where you collect the food tonight around 640pm was wonderful as always. You might not realize it but i really needed and appreciated your kindness tonight. Thanks for having awesome workers
MR
Malika Ruff
Jan 2, 2026
2.0
This place is definitely hit or miss. Tonight was a huge miss. My sister ordered a double cheeseburger and a double quarter pounder meal. When she got to the window to pick up her food, the double cheeseburger was not in the bag. When she told the young lady at the window that the double cheeseburger was not in the bag, she reviewed my sister's receipt and told her that the double cheeseburger was not registered for the order. My sister asked for the burger and offered to pay for it. The young lady told her that she didn't have a register nearby (one was next to her) and that she had to drive back around to do a separate order for the double cheeseburger, which my sister did. After settling everything and paying, she thanked both the cashier and the young lady at the window, for neither one of them to respond. The young lady even had an attitude. Once my sister got home, the food was terrible. The double quarter pounder was cold and tasteless and the double cheeseburger was also cold. The cheese wasn't even melted and the bread was stale. Tonight was disappointing.
ME
Melissa Evans
Dec 14, 2025
1.0
This location is incapable of completing an order correctly. It’s undergone management changes over the years, but the result is the same. They can’t complete an order correctly, can’t maintain service during posted hours. Be sure to avoid at all costs.
CT
Charlie Tranen
Oct 16, 2025
4.0
I took my son here for a snack after practice. Not the best option if you want to sit down, but the food is typical McDonald’s what you expect
What are the regular opening hours for McDonald's at 2211 Stenton Ave, Philadelphia?
McDonald's is open from 6:00 AM to 11:00 PM Monday through Wednesday, from 6:00 AM to 10:00 PM Thursday through Saturday, and from 4:00 AM to 11:00 PM on Sunday.
When is the drive-through open at this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Wednesday, 6:00 AM to 3:30 AM Thursday, 4:00 AM to 3:30 AM Friday and Saturday, and 4:00 AM to 11:00 PM on Sunday.
What are the delivery hours for this McDonald's restaurant?
Delivery is available daily from 6:00 AM to 10:30 PM.
Which payment methods can I use at McDonald's on Stenton Ave?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile and delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order online or through an app for this McDonald's location?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's app available on iOS and Android.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
What nearby gas stations can help customers refuel when visiting McDonald's at 2211 Stenton Ave?
Nearby gas stations include Amoco Station 504, BP, and Exxon, which can help customers refuel before or after visiting McDonald's.
Are there any nearby dessert spots close to McDonald's on Stenton Ave?
Yes, Rita's Italian Ice and Frozen Custard is nearby and offers ice cream and frozen desserts, a great place to visit after your meal.
What nearby schools are close to McDonald's at 2211 Stenton Ave, useful for parents dropping off children?
Nearby schools include Excelsior School of Philadelphia (preschool), Arise Academy Charter High School, YNOT Academy, and Hope Charter School.