McDonald's

3.4
2081 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2400 W Oregon Ave, Philadelphia, PA
19145, United States

Hours

Reviews

3.4
2,081 reviews
5 stars
734
4 stars
377
3 stars
334
2 stars
158
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, particularly management.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions and dirty restaurant areas.

Positive Staff Recognition

A few customers praised specific employees for their excellent service, notably a worker named Steve.
  • MG
    Marie Goddess
    1 day ago
    1.0
    I politely ordered two double fish fillet meals. I got single fish fillet I told them nicely that I didn't get double fish fillet sandwiches and gave them sandwiches back to get new sandwiches with double fish fillet. They laughed told me to pull up wait at front window when she returned I received tampered cold old fish fillet one fish fillet was broken deliberately off. The other fish fillet was cold and bread deliberately ripped in half. This is unacceptable!! I couldn't return because I drove off far away before I checked. Something needs to be done! They get the order wrong and if you want what you paid for it's a problem. I hope they didn't spit in my tartar sauce!
  • JB
    Johniefin Benjamin
    Jan 2, 2026
    5.0
    I just visited this spot. There’s a manager there named Joe! I walked to the counter with my skimpy looking fries, I didn’t even have to say anything. He took them, put an appropriate amount in the bag and sent me on my way. Great service. He was running that back of house like a general. Thanks Joe!
  • CS
    Cesar Selvaggi
    Dec 29, 2025
    1.0
    I pulled up to the drive-thru to order breakfast today and was told by the person working that they were “only taking orders through the McDonald’s app and Uber Eats”. Apparently our data is more valuable than our dollars - ridiculous. When real life human beings aren’t allowed to take our orders, things have gone too far.
  • ZT
    Zoe Topper
    Dec 20, 2025
    1.0
    I would like a refund for my food I had not gotten I was waiting in line for 45 minutes this is ridiculous
  • JN
    Jimmy Nunez
    Dec 17, 2025
    1.0
    This is the worst McDonald’s in the Philadelphia area. I’m not blaming the employees who work here, but the McDonald’s operator who owns this location should have their license to operate reviewed due to chronic understaffing and poorly trained personnel. I ordered food for dine-in and waited nearly 30 minutes. I only received my order after getting up to complain, at which point I was told the staff was working double shifts.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's location at 2400 W Oregon Ave in Philadelphia?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What delivery and pickup options does this McDonald's offer?

They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.