McDonald's

3.4
2071 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2400 W Oregon Ave, Philadelphia, PA
19145, United States

Hours

Reviews

3.4
2,071 reviews
5 stars
733
4 stars
377
3 stars
333
2 stars
156
1 star
472

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Temperature

Many reviews mentioned that food was often served cold or at room temperature, leading to dissatisfaction.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions and unclean dining areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • DK
    Daniel Kelley
    4 days ago
    5.0
    The light skinned dude with the corn rows was extremely nice. I went to the wrong window and messed up the orders and he apologized and gave me an apple pie while they remade my order. I mind you it was my fault for the confusion. I hope they give him a raise!
  • AF
    AnneMarie Fasulo
    6 days ago
    5.0
    Was at this location earlier and I just have to give a shout out to the women working the Drive-Thru. To the manager- kudos to you for hiring them and kudos to them for being awesome!
  • CL
    ChengWei Lin
    Nov 10, 2025
    1.0
    I’m really disappointed with my experience at this McDonald’s. The service was very slow, even though there weren’t many customers. I only ordered a McCrispy yesterday, but when I opened it, it just had the bun and the patty—no pickles, no sauce, nothing else. It’s frustrating to get such poor quality for something so simple.
  • TN
    Tommy Nghiem
    Nov 6, 2025
    5.0
    I'm here at 9:09 pm, and Im expecting subpar service. The food came quick, hot and amazing! The presentation on the tray was on another level for McDonald service. Sauces and the food was positioned perfectly. The gentleman in the tie, amazing service. He treated everyone they came in with great service.
  • GV
    Grace Del valle
    Oct 31, 2025
    1.0
    Uber Eats driver, every time I go in at 5 am, they just stand there and do nothing I just need to pick up the order. I took a picture of their reflection I guess hiding and I can also hear them laughing. It about 3 of them. They took 30 minutes to como and acknowledged that I was at the pick window. And the proceed to tell the order is not ready.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's location at 2400 W Oregon Ave in Philadelphia?

This McDonald's location is open 24 hours a day, 7 days a week, including drive-thru and delivery services.

What delivery and pickup options does this McDonald's offer?

They offer curbside pickup, delivery, same day delivery, and no-contact delivery options.