McDonald's

3.1
2077 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3100 W Allegheny Ave, Philadelphia, PA
19132, United States

Hours

Reviews

3.1
2,077 reviews
5 stars
547
4 stars
405
3 stars
402
2 stars
220
1 star
503

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to customer requests.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rudeness, inattentiveness, and employees being distracted or unmotivated.

Food Quality

Several customers complained about the quality of food, including cold items, poorly prepared meals, and unsanitary conditions.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members and appreciated the food when it was prepared correctly.
  • ZZ
    Zave
    2 days ago
    5.0
    This MCD location has very professional staff members that have great customer service skills and the food is made with care. Keep up the good work 👍
  • NT
    Nayram Tsedey
    3 days ago
    1.0
    i try not to be mean bcus the only good mcds in philly is university city. this location made me wait 40 minutes for a mobile order of fries, a burger, and a mcflurry while workers made multiple items for themselves. i cant even insult them, it’s genuinely just confusing how it takes that long and im still here waiting
  • BB
    blxckz
    Jan 2, 2026
    3.0
    You can wait for long period of tie inside because they take drive threw and they are slow there.
  • OO
    OWNURS
    Dec 31, 2025
    1.0
    This\n Place is horrible. Kids always getting smart kids running the store that don't know how to run a store when there is an adult there. They run over her. She's the same age as my grandmother. All McDonald's knees is People that have something to lose, that is willing to work.All you have to do is pay them $15 or more, and you can have grown adults working to store and it being ran the way it should be, too many young kids thinking they're wrong, getting smart with adults.You're old enough to be my child all of you the foodthe food is made sloppy.The buns be over toasted and hard.They newly reconstructured it , but they shouldn't have reconstruction that people who work there , crew sucks also no one wears gloves barely touch , but your french fries with their hands
  • AP
    Almighty Pushhh
    Dec 6, 2025
    1.0
    You will get served quicker at an Ihop or any restaurant where they make the food from scratch before this so called “fast food” McDonald’s. Average wait time for me since i have been going here (i just moved a block away from this location) is 40 minutes…im not kidding i had a timer on as soon as i finished placing my order. Then the next day went to a Dine-in restaurant and got served in 22 minutes. In no way shape or form should i have to set aside an hour “give or take” just to get some food from a McDonald’s…. The workers are on their phones in the middle of taking people orders and the entire staff are EXTREM lackadaisical. Then you would hear them complain about the amount of people in the front lobby but they don’t realize that it’s actually their fault for it…if they didn’t take so long to serve customers and have them in there for an hour then maybe the old customers would be out the building and you would have a steady flow of people. But no, they barely do their jobs and wonder why everyone is still waiting for their order.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3100 W Allegheny Ave, Philadelphia?

This McDonald's location is open 24 hours a day, 7 days a week.

When is the delivery service available for this McDonald's?

Delivery service is available daily from 6:15 AM to 11:55 PM.