McDonald's

3.0
2175 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2901 Grays Ferry Ave, Philadelphia, PA
19146, United States

Hours

Reviews

3.0
2,175 reviews
5 stars
619
4 stars
297
3 stars
393
2 stars
215
1 star
651

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, particularly with delivery services like DoorDash and Uber Eats.

Service Speed

Numerous reviews highlighted slow service, with long wait times reported both in-store and at the drive-thru.

Staff Attitude

Customer experiences varied, with some praising staff for politeness and helpfulness, while others noted unprofessional behavior and lack of attention.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions and a messy dining area.
  • BG
    Barbara George
    1 day ago
    5.0
    I got the $5 meal and it was delicious. IT Was Cook two perfection. 5 thumbs up 👍 👌
  • JN
    J Neidig
    Dec 29, 2025
    2.0
    Just doordashed from there and they forgot my sauce. Didnt know it was so difficult to put sauces in a bag. They cant even do a job at McDonald's right. Thats sad
  • CC
    Chris Cook
    Dec 27, 2025
    1.0
    Sadly through DoorDash we can’t choose which branch takes the order. These guys have NEVER got it right. Missing a burger, missing a drink. Tonight they didn’t put the lid on a coke; the fries are soaked and the bag split. The whole meal is wet It’s not rocket science to put a damn lid on a cup
  • JB
    Jessica Brown
    Dec 26, 2025
    2.0
    Every time I visit this location, I am instructed to pull forward to the second window, even when I am the only customer in line. This often creates an inconvenience, as items such as sauces are sometimes missed, requiring me to park and go inside to correct the order. It appears the staff is more focused on meeting their timing metrics than on providing accurate and attentive customer service. On occasions when I politely decline to pull to the second window, I am met with visible frustration and an unprofessional attitude from both staff and management. I value efficiency, but not at the expense of order accuracy and respectful customer interactions. I hope this location can balance performance goals with a better customer experience.
  • LW
    Leo White
    Dec 20, 2025
    1.0
    To order the special they advertise & to wait for 20 mins & worker at counter plays with my food because I told guy who jumped in front of me I was here first. So because I made the statement & they was same nationality he made me wait for my food . Coffee had less than what I asked for . I will never stop here again

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2901 Grays Ferry Ave, Philadelphia?

McDonald's at this location is open 24 hours a day, 7 days a week.

Is drive-thru service available at this McDonald's, and what are its hours?

Yes, drive-thru service is available 24/7 at this McDonald's.