McDonald's

3.0
2365 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
29 E Chelten Ave, Philadelphia, PA
19144, United States

Hours

Reviews

3.0
2,365 reviews
5 stars
612
4 stars
355
3 stars
432
2 stars
273
1 star
693

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow, disorganized service with long wait times and incorrect orders.

Food Quality

Mixed reviews on food quality; some customers received cold or poorly prepared meals, while others noted fresh food at times.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Staff Behavior

Numerous complaints about rude and unprofessional staff interactions, with some positive mentions of individual employees.

Operational Issues

Frequent reports of being closed during advertised hours and issues with mobile orders not being fulfilled correctly.
  • JN
    John C newman
    4 days ago
    4.0
    The atmosphere needs to be cleaner bur my food came on hot and delicious
  • JJ
    Jason117
    Jan 4, 2026
    1.0
    34 minutes stuck in the drive thru, app refused to refund me after 10 so had to wait 24 minutes for my food, in the drive thru! Random dude knocked on my window asking for food
  • RM
    Renaldo Mckenzie
    Jan 3, 2026
    1.0
    This is the worse McDonald's is Germantown Philadelphia. They are late with orders online and are disorganized lack discipline and work ethic and the food is cold after you wait.
  • KB
    Khalid Bullock
    Jan 3, 2026
    1.0
    The worst fast food restaurant ever they made me wait an hour for my food
  • NP
    Noah Pehowic
    Dec 23, 2025
    1.0
    Service is awfully slow and unorganized. Employees move slowly and aren't focused on their jobs.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 29 E Chelten Ave, Philadelphia?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, they offer delivery services all day through their online platform and app.