McDonald's

3.5
3286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2nd Lehigh Ave, Philadelphia, PA
19133, United States

Hours

Reviews

3.4
3,261 reviews
5 stars
1,234
4 stars
525
3 stars
605
2 stars
264
1 star
633

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or undercooked items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms.

Order Accuracy

A significant number of reviews highlighted problems with missing items or incorrect orders.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration with long wait times and disorganized service.
  • PS
    Preston Spence
    Nov 10, 2025
    5.0
    We they get busy service tends to move a small crawl
  • LG
    Linda Gibson
    Nov 10, 2025
    3.0
    Fast polite service. Food luke warm. HATE how homeless people stand by wind 1 while you pay for food asking for money..At pick up window another person standingnear window. Told employee about it and she strugged her shoulders.
  • NH
    Nikki H.
    Oct 16, 2025
    4.0
    Food made better than most McDonald’s but it is difficult to order/pay at register bc nobody is usually there so it’s great if your using the kiosk and the app
  • RR
    Rahman
    Oct 10, 2025
    5.0
    They know what I'm doing to order when I walk in the door. Very friendly .😁
  • NN
    Na.x3
    Oct 8, 2025
    5.0
    This McDonald’s location is very organized and truly give you everything in your order unlike others that forget the sauce or don’t give your straws or didn’t give you a hole meal. The only problem is once you get to the window to grab your food they person there is always hiding their face behind the other glass that doesn’t move and it feels very uncomfortable at times but the cashiers always have great attitudes, are very sweet and kind .

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2nd Lehigh Ave, Philadelphia?

McDonald's at 2nd Lehigh Ave, Philadelphia is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.