McDonald's

3.0
2306 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 W Girard Ave, Philadelphia, PA
19123, United States

Hours

Reviews

3.0
2,306 reviews
5 stars
648
4 stars
329
3 stars
404
2 stars
198
1 star
727

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

The establishment was frequently described as dirty and unkempt, contributing to a negative dining experience.

Staff Behavior

Many customers experienced rude or unhelpful staff, leading to dissatisfaction with customer service.

Food Quality

While some customers found the food acceptable, many reported issues with food quality, including cold or improperly cooked items.
  • MF
    Madeline Frank
    1 day ago
    1.0
    Truly the worst experience at this McDonalds. Id recommend going to any other location and absolutely not support whoever manages or owns this location. I went to order a big mac with a coupon code for a free fry with purchase. The girl at the front desk taking my order was very kind but must not have typed in the coupon. When I got my order, they forgot the fry. The manager then came up to me and said I’d have to order another big mac bc the cashier forgot to put in the code. I asked why I couldn’t just redeem the code now and put the free fry in the bag with the big mac I already paid for. This manager clearly doesn’t know customer service skills or basic knowledge because she said she couldn’t do that although it was the cashiers mistake. I then asked if I refunded the order and then ordered again, if so could use the code and she no because I just said I wanted a refund. Talk about gaslighting. I ended up leaving with nothing. Truly worst manager ever hired. It’s honestly almost humorous.
  • DL
    Dave Liao
    1 day ago
    4.0
    Got a McNuggets craving? Roll the dice at the Fishtown McDonald's. This McDonald's is a 24-hour location. They've got a pickup window and a drive thru. Want to scarf down your food on-site? There's a decent bit of seating (a surprise to me) that's accessible for many hours (not 24-hours... not surprising to me). As a car-free Center City resident, this is the most convenient McDonald's, and I STILL have to take the MFL[1]. For those not allergic to public transportation, you'll find this McDonald's right by the SEPTA Girard-Front station. For best results, use the McDonald's app, and pick up your order. If you're lucky enough to score a $2.99 10-piece McNugget order, please save me a nugget. [1] The University City location is just as annoying to get to. Either way, a win for my diet.
  • CC
    Chris Castagna
    Jan 4, 2026
    1.0
    This place just sucks. I go there at 8pm... they're not taking orders, just mobile orders. Whatever. I go back today, they're not taking ANY orders because their system's down. Replace this place with a Wendy's at this point...
  • EM
    Eddie Munson
    Jan 3, 2026
    1.0
    Where do I freaking start, first of, they wouldn’t give me the 100 packs of Buffalo sauce that I needed for a party I was having, then I got my food and the 20 nuggets I ordered had bites and slits in them, this was very disturbing, then I got my onion rings and there was spit on them, and when I tried to return my food they said not my problem haha, and laughed in my face, I looked in the back and saw all the workers on there phones, this was so inappropriate and id never ever go back
  • GG
    Gregfrm98
    Dec 26, 2025
    1.0
    I door dashed from this mcdonald and my food was a mess! plus my 13 count of cookies were missing again! on top of the fact that i couldn’t even get what i paid for and this isn’t the first or second time they missed my cookies. sandwich looked terrible, the 3 Large fries i paid for came more as small and i had way more just 0 stars. it’s almost like the employees think “ as long as they get there main food items the cookies don’t make “ which is crazy and i couldn’t receive a refund for any of time! please fix your restaurant and find better staff because whoever is working the night shift obviously doesn’t care.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 22 W Girard Ave?

McDonald's at 22 W Girard Ave in Philadelphia is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers a drive-thru service that operates 24/7.