McDonald's

3.0
2282 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22 W Girard Ave, Philadelphia, PA
19123, United States

Hours

Reviews

3.0
2,282 reviews
5 stars
645
4 stars
328
3 stars
402
2 stars
196
1 star
711

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with many experiencing long wait times and incorrect orders.

Staff Behavior

Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

The restaurant was often described as dirty and unsanitary, with complaints about the overall environment.

Order Accuracy

Many customers noted issues with order accuracy, including missing items and incorrect food preparation.

Operational Hours

Customers expressed frustration over inconsistent operating hours, particularly regarding the advertised 24-hour service.
  • JG
    Joanne Gallery
    1 day ago
    2.0
    This place is not fast food! Door dash has more clout than people walking in! Hire more people to man the front cash register and to cook food!
  • KS
    Kanika Sharma
    4 days ago
    1.0
    Horrible experience.. so slow in delivery and also taking orders... very bad service
  • AC
    April Cha
    Nov 14, 2025
    3.0
    It has been a very long time since I've been to a McDonalds. The last time I did go, about 4-5 years ago, I realized the food is not what it use to be. Visiting this location made me never want to go inside or order from McDonald's again. The cashier and workers were very nice and professional. The environment was quiet and welcoming until a worker started playing music over the sound system. I love music but I believe a certain type of music should be played in different environments. Especially where kids and families go. The music that was playing was definitely not appropriate for a McDonalds environment. It was about 10:30pm- 11:00pm. It was about 6 customers sitting and eating and a constant flow of customers coming in the door. My food was a 4.5 out of 10. It was hot but my Big Mac had salt and pepper on the top patty. I dont remember McDonalds adding salt and pepper to burgers. The soda fountain was nothing but watery drinks. The chicken nuggets didn't taste anything like chicken. After posting my review and then reading other reviews, I see Im not the only one commenting on the inappropriate music playing at this location.
  • JJ
    Jacob
    Nov 9, 2025
    1.0
    Slow, probably one of the slowest mcdonalds in Philly
  • JM
    John Morisi
    Oct 28, 2025
    1.0
    Came here for Monopoly, as advertised all over the restaurant. Order a Big Mac for the first time in years. They don’t even give me a box that has monopoly on it. False advertising at its lowest

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 22 W Girard Ave?

McDonald's at 22 W Girard Ave in Philadelphia is open 24 hours a day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's offers a drive-thru service that operates 24/7.