McDonald's

3.0
2882 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2109 N Broad St, Philadelphia, PA
19122, United States

Hours

Reviews

3.0
2,882 reviews
5 stars
772
4 stars
465
3 stars
464
2 stars
287
1 star
894

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, incorrect orders, and poor customer service, often describing the staff as rude or dismissive.

Food Quality

Several reviews highlighted issues with food quality, including cold, undercooked, or spoiled items, as well as unsanitary conditions.

Operational Problems

Customers frequently noted that the location did not adhere to its advertised 24-hour service, with many experiencing closures during expected hours.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including sightings of pests and dirty facilities.
  • SV
    Simple Vlogs
    1 day ago
    1.0
    This is The worst McDonald's I Have Seriously Read Reviews On. This Matter is a Matter Of People's Health And this Place should Take Peoples health Seriously. This Place Will Be reported To Health Inspection For Further Inspection. Unbelievably Dangerous And Un Healthy Food Management.
  • BR
    Ben Ransom
    2 days ago
    1.0
    never made my order and wouldn’t give me a refund. they are not locked in. save your money order somewhere else.
  • BR
    B Rowley
    4 days ago
    1.0
    It’s consistently bad. On uber. In person. Doesn’t matter. It’s wretched. They miss notes. The soda is flat. The staff doesn’t care. It’s just so trash. Like… please… close your doors or find new management. At least do some QA/QC on orders before the go out.
  • PM
    Precious Mitchell
    Jan 1, 2026
    5.0
    I come here for breakfast sometimes or lunch or dinner food is always fast & fresh,great service.
  • JT
    Jb thaboss
    Dec 14, 2025
    1.0
    There have been times where I have ordered from this McDonald’s exactly and they give the wrong order, I can order mcchickens for my friends and fries and a certain drink, they give you something else, just down right ridiculous

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 every day.