McDonald's

2.9
1826 reviews
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Business Details

2101 W Lehigh, Philadelphia, PA
19132, United States
(215) 225-6489
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 W Lehigh, Philadelphia, PA
19132, United States

Hours

Reviews

2.9
1,826 reviews
5 stars
467
4 stars
260
3 stars
337
2 stars
188
1 star
574

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported receiving cold, poorly prepared, or incorrect food items, leading to dissatisfaction with the overall dining experience.

Management Issues

Many reviews pointed to a lack of effective management, with complaints about understaffing, disorganization, and unprofessional behavior from employees.

Accessibility

Customers expressed frustration over the location's inconsistent hours and policies, including being unable to place orders in person or use the restroom.
  • SH
    shakiyyah hayes
    Jan 4, 2026
    1.0
    This place is very unprofessional. Especially customer service they have none. Everyone there acts like a kid who dont know how to communicate. Not only do you wait for over 45 to a hour on your food you have the employees talking very rudely to and about customers. Today they told customers they need to learn how to cook, which was unprofessional.
  • NT
    Nayram Tsedey
    Dec 27, 2025
    1.0
    Ordered food while locked out because of my landlord in the snow, they couldn’t even add the fries i ordered after taking an hour to make the food. i wouldn’t even go to the area this one is at, there’s one down the street from me but i can’t choose where i order from
  • YY
    YAZY
    Dec 15, 2025
    4.0
    Whoever made these fries I haven't had fries this good from McDonald's since the 90s and I'm serious.
  • GM
    Gwendolyn Meade
    Dec 13, 2025
    1.0
    This not the worst location, but it’s definitely one of them. This McDonald’s is so unprofessional it’s actually insane. If I’m paying for a Grinch meal, give me the Grinch meal ..not medium fries and a flat, nasty drink I paid for the grinch meal which was a few extra dollars😒. And while we at it… clean the place up because whew. DoorDash orders be wrong every single time. It’s giving do better or shut it down.
  • DD
    Dionne
    Dec 11, 2025
    3.0
    This McDonald's is in a mini mall with plenty of parking a laundry mat ,nail bar and a save a lot market.always packed fries sometimes hot and food........well it's McDonald's. It's across from dobbins highschool so expect a crowd around 3:00 food is normally slow coming out cause they always seem to be understaffed
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service open 24/7 every day.