McDonald's

2.9
1816 reviews
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Business Details

2101 W Lehigh, Philadelphia, PA
19132, United States
(215) 225-6489
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 W Lehigh, Philadelphia, PA
19132, United States

Hours

Reviews

2.9
1,816 reviews
5 stars
468
4 stars
259
3 stars
334
2 stars
189
1 star
566

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for their orders, often exceeding 30 minutes, even when the restaurant was not busy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.

Staff Attitude

Many customers experienced rude and unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Reviews indicated a lack of effective management, with complaints about disorganization and inadequate staff training.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not fresh, leading to disappointment.
  • BJ
    Bruce Gramiak Jr.
    6 days ago
    3.0
    Yea uh you know its mcdonalds they like sell burgers and stuff and uh chicken stuff and uh uh uh you know im just trying to make a 200 character review for contribution badge uh yea so I hope this is 200 characters
  • RF
    Rhak Favors
    Nov 12, 2025
    1.0
    Horrible, waited at drive up window for 15 min could hear them talking I could even see others people orders on the screen. But no one answered so I left.
  • WD
    William Dent
    Nov 8, 2025
    1.0
    No inside walk infood service,just for food delivery services to pick up.
  • JT
    John To
    Nov 2, 2025
    1.0
    This location is an absolute joke, guess it fits the culture of the neighborhood
  • GK
    Gary Hayward (Kenji)
    Oct 24, 2025
    1.0
    Been sitting here at this McDonald's since 10:30 it is now 11:37 and I have received my food hot and walking home this has not been the first time the last time and it won't be my last time having to wait over an hour for my food to get paid for and then made I ordered on the kiosk is where you order your food to get it done and paid for faster but all the door dashes that just came in are getting your food done priority over the people that are sitting inside the restaurant waiting over an hour and a half for their food all I ordered is a 6-piece chicken nugget meal to a hamburger and two medium fries
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, every day of the week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service open 24/7 every day.