McDonald's

3.3
2063 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 W Oregon, Philadelphia, PA
19148, United States

Hours

Reviews

3.3
2,063 reviews
5 stars
662
4 stars
419
3 stars
367
2 stars
191
1 star
424

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and mobile orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with missing items or incorrect orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, with some describing the location as dirty.

Staff Attitude

Feedback indicated a mix of courteous and rude staff interactions, with some customers experiencing poor service and unprofessional behavior.

Food Quality

The quality of food was inconsistent, with some customers receiving fresh meals while others reported cold or poorly prepared items.
  • KK
    KawaiiStarFairy
    2 days ago
    1.0
    This place is clearly understaffed my food I got the other night tasted like shit, and the staffing made the service leaving to be desired.
  • MK
    Mark Klooster
    Jan 4, 2026
    1.0
    Worst McDonalds yet. Shabby interior, dirty and sticky, horrible service. Order took more than 30 minutes. Most menu items were no longer in stock. They gave me a small milkshake instead of a large because they ran out of strawberry ingredients and charged the same. They told me to wait an additional 20 minutes for my hot chocolate and forgot two large fries. Do not go here, you’ll waste your time, patience, and risk health issues.
  • JM
    Jennifer Munive
    Dec 21, 2025
    1.0
    The worst place where you can order for delivery I ordered 3 triple cheeseburgers and they didn't put cheese on it I paid too much for nothing
  • JT
    Joey Todd
    Dec 8, 2025
    1.0
    Never seen a drive thru take so long only one in it and still have to park me do something with your shitty establishment
  • BC
    Bri Chanel
    Dec 7, 2025
    1.0
    This McDonald’s used to be my go to. However, the management in there now has changed drastically. Allowing certain people to take over the restaurant and run it down to the ground. They need an extra eye on them before they turn into one of the other no good locations. Fire the workers and start over, that’s an easy solution.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 120 W Oregon, Philadelphia?

McDonald's at 120 W Oregon, Philadelphia is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's via their online ordering platform.