McDonald's

3.0
2605 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 South 52nd St, Philadelphia, PA
19139, United States

Hours

Reviews

3.0
2,605 reviews
5 stars
682
4 stars
412
3 stars
498
2 stars
296
1 star
717

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and trash on the floor.

Food Quality

There were numerous complaints about cold food, incorrect orders, and overall poor food quality.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of oversight and professionalism among staff.

Accessibility

Several reviews mentioned difficulties accessing the bathroom and issues with the drive-thru service.
  • DN
    David Napiorski
    Nov 13, 2025
    1.0
    Forgot all my burgers. Bag only had fries in it. Atrocious
  • RD
    Randee Divers
    Nov 12, 2025
    1.0
    Horrible customer service. Every time I come, there’s nobody at the counter. They’re all in the in the kitchen and I’m waiting 10/ 15 minutes at the counter before even getting greeted let alone my food. There should always be someone in front of qreeting the customers. Not pretend they don’t exist or that you don’t see them while you go do something else. Kitchen people should be in kitchen , drive thru in drive thru and cashier AT THE COUNTER .
  • CP
    Carol Powitzky
    Nov 10, 2025
    5.0
    I had the pleasure of meeting an awesome young man tay maybe not shore very pleasant and it was all by name is carol I will always come back here cause him oh and the food was good and hot
  • AC
    andrea calas
    Nov 9, 2025
    1.0
    Horrible service ! Long line , long wait -employees just chatting and on their phone while customers wait . They need to hire a whole new staff , horrible experience!
  • QQ
    Queenn Q
    Oct 22, 2025
    1.0
    There service is horrible especially in the morning KEVIN THE MANAGER DONT KNOW WHAT HE DOING AND DOES NOT HAVE HIS EMPLOYEES IN CHECK EITHER THEY NEED TO HIRE BETTER HUMAN BEING I CANT WAIT TO CALL CORPORATE

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 101 South 52nd St in Philadelphia?

McDonald's at 101 South 52nd St is open 24 hours a day, 7 days a week, every day of the year.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers a drive-through service that is open 24/7.