Customers frequently praised the food for being delicious, fresh, and flavorful, particularly highlighting the chicken sandwiches and loaded fries.
Customer Service
While many reviews noted friendly and courteous service, there were also complaints about inconsistent service and staff professionalism.
Pricing
The pricing was generally considered reasonable, with many customers appreciating the value for the quantity and quality of food.
Order Accuracy
Several customers reported issues with incorrect orders or missing items, indicating a need for improvement in order accuracy.
Location Concerns
The restaurant's location received mixed reviews, with some customers feeling uncomfortable about the area while others enjoyed the convenience.
AA
a1992aron
Dec 27, 2025
3.0
I spent $25 on 10 buffalo wings(no sides) that were wing dings, a milshake and a juice. Overpriced and overrated. Plus the wait took forever
GV
Greg VanOmmeren
Dec 27, 2025
4.0
Decent hot chicken, but as a pepper head their hottest spice level is pretty tame. Large quantities of food for pretty decent prices (especially the loaded platters). Walk up to order at the window (no sit down eating) in a pretty seedy part of town.
JP
Jasmine Patterson
Nov 16, 2025
5.0
I love their cheesy chicken sandwich! In my opinion they got the best chicken sandwich in my city! I even made a mistake and ordered a original chicken sandwich and it was as good as the spicy one with so much flavor hands down the best chicken sandwich!
RS
Richard Stout
Nov 10, 2025
5.0
I've.made Hot Clucks on Chelten Avenue off Germantown Avenue my go to spot for Halal, reasonable prices and courteous service. Amber and her colleagues, I can't remember their names, I think Richard and another young Man... I'm about to eat my smash burger and cheese fries... good night folks... Al hamdulillah š¤²š¾āš½
FF
Fezz Faisal
Oct 21, 2025
5.0
This is the best Hot Chicken Place in Northeast. They got the best smash burger best Hot Chicken best hot wings. Everything they do is great. Iām in love with this place.
Hot Clucks is open Monday through Saturday from 11:00 AM to 10:45 PM, and on Sunday from 12:00 PM to 10:45 PM.
Does Hot Clucks offer delivery services?
Yes, Hot Clucks provides both in-store pickup and delivery services.
Can I place a takeout order at Hot Clucks?
Yes, you can place takeout orders during their operating hours, which are Monday through Saturday from 11:00 AM to 10:45 PM, and Sunday from 12:00 PM to 10:45 PM.
Where is Hot Clucks located?
Hot Clucks is located at 10 W Chelten Ave, Philadelphia, PA 19144, USA.
What types of cuisine and dining options does Hot Clucks offer?
Hot Clucks is a chicken restaurant specializing in fried chicken, chicken wings, sandwiches, and American fast food with family restaurant atmosphere.
How can I view Hot Clucks' menu and place an order online?
You can view the menu and place an order online by visiting https://hotclucks.com/menu.
What is the price range at Hot Clucks?
The price range at Hot Clucks is considered moderate (TWO).
Is there a phone number to contact Hot Clucks?
Yes, you can contact Hot Clucks at +1 267-297-7542.
Are there any notable nearby places around Hot Clucks?
Nearby places include Suite Extensions and Blazer Hair Bar, which are beauty and hair salons where customers can get pampered before or after dining, as well as Germantown Crabhouse Bar & Grille, another dining option close by.
Are there public transportation or landmarks near Hot Clucks that can help visitors?
While specific transit stations are not listed, nearby landmarks such as Vernon Park Memorial Fountain and First Presbyterian Church can help visitors locate Hot Clucks easily in the Germantown neighborhood of Philadelphia.