GIANT Heirloom Market

Reviews

• DC

  Dana Cooper

  5 days ago
  3.0
  1. This is a smaller Giant store on Penn campus. I don't go to this store for full grocery hauls. It does well for filler items like canned chicken or frozen produce. 2. Staff are civil, friendly. Customers mind their own business. 3. Aisles are sometimes blocked. I like this location to get Giant sales when I am in the area.
• IJ

  india jefferson

  Mar 5, 2026
  1.0
  I had a very uncomfortable experience at this store today. As a Black shopper wearing a backpack, I noticed that the security guard followed me around the store while other shoppers were able to browse freely. I have shopped here before and always pay for my groceries, so being singled out like that felt extremely unfair and racially biased. To make matters worse, when I needed assistance at the self-checkout, the employee who came over had an obvious attitude and was not helpful at all. The entire interaction made me feel unwelcome and judged. No customer should feel targeted or treated differently because of how they look. I hope management takes this seriously and provides better training to staff and security so that all customers are treated with respect and fairness.
• SA

  Shin Amano

  Mar 4, 2026
  1.0
  The morning customer service representative has a nasty attitude. Whenever the self-checkout requires assistant to scan a bottle of water she acts like it is the customer's fault. Spoke with the manager about her attitude, but won't be back when she is on shift. If she doesn't want to deal with people, maybe a position not dealing with the public is better suited.
• DC

  Daniel Chen

  Feb 28, 2026
  4.0
  Good city suoermarket offing good selection of foods, fruits, produce and dairy products. It also carries wines and beers. Conveniently located near the U Penn campus.
• SP

  Sun Pak

  Feb 25, 2026
  1.0
  They routinely sell rotten meat 🍖 🤢 and expired meat as “special sales.” They wont refund these. This one expired 2 days ago on 2/23 ☠️. They made it on sale today 2/25 💰 They have items mispriced and wont refund them if they charge you $3 extra for a tortilla at the manned registers. I’ve contacted the health inspector because its ridiculous.