Business Details
About
Grocery StoreLiquor StoreBeer StoreWine Store
Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.
Location
Hours
Reviews
4.1
386 reviews
5 stars
201
4 stars
106
3 stars
31
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative shopping experience.
Product Quality
There are frequent complaints about spoiled or expired products, particularly in the produce and deli sections.
Store Cleanliness
Customers noted that shopping baskets and carts were often dirty, impacting their overall impression of the store.
Pricing
The store is perceived as overpriced with a limited selection, leading some customers to prefer competitors.
Convenience
Despite its issues, some customers appreciate the store's convenient location and good selection of fresh produce and specialty items.
- GGGaryNov 12, 20251.0I always have such a poor experience when I come to this Giant. For starters, no matter when I come in, something chaotic is happening and the managers don’t make it any better. In fact one manager, Abdur I believe was on their name tag, escalates any situation he’s in. For example I was in the self check out just trying to check out when all of a sudden there’s a bunch of yelling. I turn to look and it’s Abdur yelling at a customer and then he proceeded to chase them around the store. And then when they came back to get their bike Abdur grabbed it and threw it out the door. I’ve come to this giant many times and almost every time there’s an altercation and Abdur finds himself at the center of it. Maybe that’s just my luck, but I shouldn’t be able to recognize his yell from across the store when I come to shop there. Giant needs to do better with their management team.
- BPBianca PerezNov 11, 20251.0They have nice food but they stress these poor workers and it’s a lot to be here tbh. Lines always long people always crowding like there’s no more food anywhere else on the planet lol. And one time I both got cut in line by a man walked so I forward to get my place back then got yelled at by a man who worked there saying “STAY BACK” then he proceeded to be like “why she looking at me like that” which like true but also lol it was so violent on all fronts.
- LPLu PaulNov 2, 20251.0The shopping baskets and carts are quite dirty. I hope you can clean them regularly.
- FFFabioOct 31, 20253.0Expected more. Self-checkout is annoying. If you buy 12 waters, ya gotta scan all 12. Can’t scan one 12x. Convenient, if you’re at a hotel. From the pics I was expecting Giant’s version of Whole Foods, or Trader Joe’s. When I went on the website, it shows stuff by aisles but in the store none of the aisles are marked.
- ABAliya BurtonOct 27, 20251.0No one ever came to deli even after calling store while standing in the store.What a lunch break, that's why I like the one in Sharon Hill PA. better.
Frequently Asked Questions About GIANT Heirloom Market
What is the address and contact phone number for GIANT Heirloom Market?
GIANT Heirloom Market is located at 3401 Chestnut Street, Philadelphia, PA 19104, US. You can reach them by phone at +1 445-888-3022.
What are the regular store hours for GIANT Heirloom Market?
GIANT Heirloom Market is open daily from 7:00 AM to 10:00 PM.
Does GIANT Heirloom Market offer special hours for holidays?
Yes, GIANT Heirloom Market has holiday hours such as opening from 6:00 AM to 2:00 PM on November 27, 2025, and closing on December 25, 2025. Other holidays have adjusted hours as well.
What products and services are available at GIANT Heirloom Market?
GIANT Heirloom Market offers fresh produce, everyday groceries, fresh sushi, premium beer and wine, and a place to eat with free WiFi.
What payment methods does GIANT Heirloom Market accept?
GIANT Heirloom Market accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there mobile apps available for GIANT Heirloom Market?
Yes, there are mobile apps for GIANT Heirloom Market available on both Android and iOS platforms.
Which languages are supported at GIANT Heirloom Market?
GIANT Heirloom Market supports English, Russian, and Spanish languages.
What nearby coffee shops can I visit before or after shopping at GIANT Heirloom Market?
Nearby coffee shops include Haraz Coffee House, Haraz Philly (which also serves smoothies and baked goods), and Starbucks—perfect spots for a coffee break.
How can I use nearby transit stations to get to GIANT Heirloom Market?
You can use 34th Street Station (SEPTA) or SEPTA MFL 34th Street Station metro station to conveniently access GIANT Heirloom Market, which is located nearby at 3401 Chestnut Street.
Are there any nearby dining options if I want a meal after shopping at GIANT Heirloom Market?
Nearby dining options include the vegan-friendly Caribou Shack, the Asian food truck Dump-N-Roll, and Delicias Arepas for fast food. These are all within walking distance for a great meal after shopping.