GIANT

4.3
865 reviews

About

Grocery StoreBeer StoreWine Store
Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.

Location

GIANT
2201 Cottman Avenue, Philadelphia, PA
19149, United States

Hours

Reviews

4.3
865 reviews
5 stars
543
4 stars
168
3 stars
68
2 stars
25
1 star
61

What are people saying?

AI-generated from recent customer reviews

Product Variety

Customers appreciate the wide selection of groceries and unique items available.

Cleanliness

The store is frequently noted for its cleanliness and well-organized layout.

Customer Service

Feedback on staff is mixed; while some customers report friendly and helpful service, others have experienced unprofessional behavior.

Checkout Issues

Many customers have expressed frustration with long wait times at checkout and issues with digital coupons not being honored.

Pricing Concerns

While some customers find prices reasonable, others feel certain items are overpriced or that expired products are present.
  • RW
    Rachel Weisman
    5 days ago
    1.0
    Do not do Giant Direct here!!! I had my order scheduled to be between 3-4pm. I showed up at 3:30 and was told that they were running behind. No worries, things happen. I wait 30 minutes, at which point I could have done the shopping on my own, with no update. I had somewhere to be, so I wanted to just quickly get my online order and go. Once it hit 4pm, I went inside to customer service to ask if I could just cancel the order and do my shopping myself. Miraculously as soon as I came to complain, my order was ready. When I went to get my order (since I was already inside), they had misread the order and thought I got 18 bags of frozen peas. I could have easily taken them all, but I told them I only ordered the one bag and they took the rest of them back. I understand that sometimes things happen, but I don't know how they messed up this bad. I've learned my lesson and will just shop myself because I clearly had the wrong idea about Giant Direct being a time saver.
  • LH
    Lester Hewitt
    5 days ago
    1.0
    There bakery used be good I keep buying tarts and stuff but they are always stale and out of date they never have fresh stuff no more I bit a tart and I crumbles in my hand cause it's so hard not good
  • MK
    Moses Kamita
    Nov 4, 2025
    5.0
    The store has a great variety of groceries.
  • AD
    ajay dandyan
    Oct 25, 2025
    1.0
    Unprofessional staff, as a DoorDash drivers, I never receive any help from the staff member when ask about any item
  • PB
    Pam Bernard
    Oct 22, 2025
    4.0
    The store is very clean. They have a wide selection of products. Their staff is friendly, and accommodating as well. I do recommend shopping here.

Frequently Asked Questions About GIANT

Where is GIANT located?

GIANT is located at 2201 Cottman Avenue, Philadelphia, PA 19149, USA.

What are the regular operating hours of GIANT?

GIANT is open every day from 7:00 AM to 10:00 PM.