GIANT

4.3
830 reviews

About

Grocery Store
Visit your local GIANT for low prices on fresh produce, everyday groceries, and easy meals. Stop in for fresh sushi and a premium beer and wine selection. Visit the Tap Wall for beer on tap, games and more. Sit and eat, grab a beer, and enjoy free WiFi. Pharmacy and vaccinations on-site.

Location

GIANT
60 North 23rd Street, Philadelphia, PA
19103, United States

Hours

Reviews

4.3
830 reviews
5 stars
561
4 stars
124
3 stars
54
2 stars
24
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being unhelpful, rude, or indifferent during their shopping experience.

Checkout Experience

The checkout process is frequently criticized for being slow and inefficient, with issues at self-checkout machines and a lack of available cashiers.

Product Availability

Customers noted that the store often has missing items and inconsistent stock levels, particularly in the produce section.

Store Cleanliness

The store is generally praised for its cleanliness and organization, contributing positively to the shopping experience.

Parking Issues

Parking has become a significant concern, with reports of limited availability and misuse of the parking lot by non-customers.
  • AC
    Amanda Cancel
    3 days ago
    5.0
    Amazing! Ordered 50 pcs of fried chicken for our work party and it was great! They have such a big variety of cooked food! Clean and very friendly staff!
  • SK
    Sarah K
    Nov 11, 2025
    2.0
    They closed off the health and beauty section and you can’t even access the area or buy those items after 8PM. Is penalizing regular guests the best way to deal with retail theft? Can’t even buy OTC, laundry detergent or hand soap even if the rest of the store is still open smh
  • TR
    T. Rowe
    Nov 11, 2025
    1.0
    Supermarket itself is fine, but the checkout area is always a disaster. The line backs up, and many of the checkout area employees are on their phones and clueless / unhelpful. They have unfriendly attitudes and it is like they are doing you a favor / can't be bothered. Isn't literally their job to provide attentive customer service? What are they being paid for, standing around and talking/texting on their phones? The manager needs to take a cold hard look at the customer service experience currently being provided in the checkout area, and get it together.
  • FP
    Floyd Platton
    Nov 4, 2025
    1.0
    Liscio's seeded Italian loaf is the best in town, and you have discontinued having it at the 23rd St. store. Why would you do such a stupid thing?
  • JF
    John Foxe
    Nov 4, 2025
    1.0
    Made me really uncomfortable shopping here with how insistent they were to interrupt my shop while in health and beauty. They didn’t want me to pay for my shaver outside of that section. That and the creepy robot makes me feel inclined to never come back. Target and others don’t do this. Never shop here honestly.

Frequently Asked Questions About GIANT

What are the operating hours of GIANT on weekdays?

GIANT is open from 6:00 AM to 10:00 PM Monday through Friday.

Does GIANT have special holiday hours?

Yes, GIANT has reduced hours on some holidays, such as closing at 2:00 PM on November 27, 2025, and closed on December 25, 2025.