GIANT

4.3
840 reviews

About

Grocery StoreGiant Food Stores
Visit your local GIANT for low prices on fresh produce, everyday groceries, and easy meals. Stop in for fresh sushi and a premium beer and wine selection. Visit the Tap Wall for beer on tap, games and more. Sit and eat, grab a beer, and enjoy free WiFi. Pharmacy and vaccinations on-site.

Location

GIANT
60 North 23rd Street, Philadelphia, PA
19103, United States

Hours

Reviews

4.3
840 reviews
5 stars
569
4 stars
126
3 stars
54
2 stars
24
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, particularly at the checkout area, with staff being unhelpful or rude.

Checkout Experience

The self-checkout system received significant criticism for being inefficient and problematic, leading to long wait times.

Store Layout

Customers found the store layout confusing and inconvenient, particularly regarding the placement of shopping carts and the health and beauty section.

Product Availability

While the store has a good selection, many customers noted frequent stock issues and missing items.

Cleanliness and Freshness

The store was generally praised for its cleanliness and the freshness of produce, although some complaints about specific food items were noted.
  • JL
    John Luczkowski
    6 days ago
    4.0
    As someone who grew up in Philadelphia, worked at various delis and grocery stores in high school and college, I applaud Giant for opening up stores like this one in the city limits, especially in Center City. While Giant isn't the cheapest local chain, it's a better selection than Acme, more down to earth than national competitors like "trade my community and local food for the feeling of being cool or "hip" Joe's or Whole Paycheck. This was a good site selection and Giant seems to do its best to keep this as a showcase location. Of course, it's not perfect - you can't find hardworking people, especially under 22, for $10-$15 an hour and the checkout is always backed up and the customers are oblivious to their surroundings, but some of that is just cultural. Overall, one of the best supermarkets in Center City.
  • CC
    Caroline Clancy
    Jan 4, 2026
    5.0
    I just need to give a shoutout to Sonia at the register on a very busy Sunday. She was so kind and on her stuff and made a very hectic check out go smoothly
  • PR
    Ping Regis
    Dec 28, 2025
    5.0
    Nicely built location with a really bizarre layout. Fits the needs you’d have for a Giant, and a bigger grocery store that has regional staples. A highlight is the nice deck area and the taps station.
  • KK
    Kyleena
    Dec 23, 2025
    5.0
    Really great selection of Asian and Hispanic food products!
  • MN
    Mike Newcomb
    Nov 29, 2025
    4.0
    Recommend this store for lots of vegan protein options. For sure check it out. Minus a star because giant has the worst self checkout system in the history of mankind.

Frequently Asked Questions About GIANT

What are the operating hours of GIANT on weekdays?

GIANT is open from 6:00 AM to 10:00 PM Monday through Friday.

Does GIANT have special holiday hours?

Yes, GIANT has reduced hours on some holidays, such as closing at 2:00 PM on November 27, 2025, and closed on December 25, 2025.