Five Guys

4.3
1776 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2552 Grant Avenue in Philadelphia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2552 Grant Avenue, Philadelphia, PA
19114, United States

Hours

Reviews

4.3
1,776 reviews
5 stars
1,076
4 stars
381
3 stars
156
2 stars
66
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, highlighting positive interactions and helpfulness.

Food Quality

While some enjoyed the burgers and fries, there were numerous complaints about inconsistent food quality, including dry burgers and overcooked fries.

Pricing

A significant number of reviews mentioned that the food is overpriced, with several customers expressing dissatisfaction with the value for money.

Cleanliness

The location was generally noted to be clean, with some customers appreciating the tidy environment.

Order Accuracy

There were multiple reports of incorrect orders and issues with food presentation, leading to customer frustration.
  • JL
    Jorell L
    Oct 20, 2025
    5.0
    The best experience ive had at any 5 guys! T he staff and manager here are extremely attentive and kind , love this place!
  • JJ
    Joseph
    Oct 14, 2025
    5.0
    My 6yr kid dropped his cheesburger and they offered to make new one. Thank you
  • AM
    Ameerah Mcneill
    Sep 17, 2025
    5.0
    So freaking Sweet, Patient, And kind I order from here at least four times a week lol🤗
  • TF
    Thomas Flanagan
    Sep 17, 2025
    3.0
    No one cares anymore.
  • KW
    kelly waldron
    Sep 7, 2025
    2.0
    Burger here was very dry, been to many other Five Guy locations and the burgers are well done but juicy, here well done and dry as well as this Grant Ave location the burger meat was very small. First time experiencing the burger left about 1 inch of roll and cheese around the circumference. The fries were hard, like they weren't cooked all the way. We are outside because it was beyond freezing inside, usually unlike it cold but this was so cold that before you walked out the door from the time you pickup your food and walk so many feet your burger was cold. The roll was freezing and I guess since the burger meat didn't make it to the rim or edge of the burger roll that's why the whole sandwich was cold. Staff was very nice, parking was plentiful, also when you see parking plentiful and I am not talking about tons of parking spaces I mean like just 2 cars in the parking lot that should have been a sign to head to another five guys or go across the street to Nifty Fifties

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.