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Five Guys

4.3
(1789 reviews)

Business Details

2552 Grant Avenue, Philadelphia, PA
19114, United States
(215) 677-3155
https://restaurants.fiveguys.com/2552-grant-avenue

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2552 Grant Avenue in Philadelphia is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2552 Grant Avenue, Philadelphia, PA
19114, United States

Hours

Reviews

4.3
1,789 reviews
5 stars
1,085
4 stars
381
3 stars
156
2 stars
66
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries for being fresh and delicious, there were several complaints about inconsistent quality, including dry burgers and overcooked fries.

Service Experience

Customer service received mixed reviews; some praised the friendly and attentive staff, while others reported poor service and management issues.

Pricing Concerns

Numerous reviews highlighted the high prices as a significant concern, with many customers feeling that the quality did not justify the cost.

Cleanliness

The location was generally noted for being clean, although some reviews mentioned issues with food presentation and cleanliness during busy times.
  • DG
    David Gutierrez
    Feb 18, 2026
    1.0
    Been a customer of this location for about 5+years and the service has been getting worse and worse to the point that you are reading this , will sadly have to stop buying here .
  • TF
    T-bone Flizzy
    Feb 12, 2026
    1.0
    Charging the same amount of money for less fries. Thanks. Just lost a customer.
  • TG
    Tammy Gillespie
    Jan 18, 2026
    5.0
    Food cooked to order and always hot, small fries are a large portion.
  • WA
    Warren Akers
    Jan 13, 2026
    5.0
    Service was excellent staff was friendly and attentive. I ordered a bacon cheeseburger with toppings and it was flavorful and delicious ! Along with their signature fries a perfect meal. Great job and great customer service !
  • JF
    J Fagan
    Jan 11, 2026
    5.0
    The day shift or I should say the gentlemen, that are working at 3 o’clock this afternoon on a Sunday 1/11/26 delivered outstanding customer service thank you

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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