Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many reviews highlighted rude and unprofessional behavior from staff, particularly from a manager, leading to a negative customer experience.
Order Accuracy
Numerous customers reported issues with incorrect orders and poor attention to detail, resulting in dissatisfaction.
Staff Friendliness
Despite some negative experiences, several customers praised the friendly and helpful nature of certain staff members.
Cleanliness and Quality
Feedback varied on cleanliness and food quality, with some customers noting unsanitary conditions and stale products.
Quick Service
Some customers appreciated the quick service, especially at the drive-thru, although this was inconsistent.
RP
Reyna Pachuca
3 days ago
1.0
Worst Dunkin’ ever. I ordered a brown sugar shaken expresso w/ cold foam. They didn’t add the cold foam and it just looked like dark ice coffee with no milk. I asked them to remake it and the lady that had made it got mad and said “she knows what she’s doing”. Anyways, she just remade it very disgustingly, only filled it up half way don’t even give me my entire drink.. the way it looks in the picture is how she gave it to me.
DM
Diontae Mosley
Feb 16, 2026
5.0
Ayla I love her customer service she listens and asks if everything is ok now the guy or manger his service is horrible seem like he dnt want to be at work !!! Cause would I just want Carmel in my ice coffee with no cream and sugar
AA
Adamred
Feb 11, 2026
5.0
Here for the day from Florida and I have to say this has to be the fastest most efficient Dunkin I've ever been to. Drive thru was around the building but never stopped moving. Had coffee and food and was all ready when I pulled up to window. I'm impressed.
MM
Mia
Feb 8, 2026
5.0
Best Dunkin In Philadelphia, I come here EVERY Weekend for as long as I can remember, the staff are amazing, The food is great, the Atmosphere is amazing. I love it.i wish I could give more then 5 stars because it is truly amazing, they make mistakes here and there but hey nobody is perfect.
CS
Connel Stout
Jan 31, 2026
5.0
We were there at around 6:30 am, and the staff was still so incredibly friendly! Quick service, areas to eat, super kind staff, a great place to start the day. And it was right off the highway too, and connected to a rest stop with some other restaurants as well, if the same people who served us are there, you’ll have a great experience.
What are the operating hours of Dunkin' at 2201 Penrose Ave in Philadelphia?
Dunkin' at 2201 Penrose Ave is open daily from 4:30 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What are some specialty items available at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea. Currently, seasonal drinks like Cookie Butter Cloud Latte and Peppermint Mocha are featured.
Can I order ahead using the Dunkin' mobile app for this location?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for your convenience.
Is this Dunkin' location family-friendly and suitable for children?
Yes, this Dunkin' welcomes families and children, and offers seating for dine-in customers.
What meals are served at this Dunkin' location?
They serve breakfast, lunch, brunch, and dinner options.
What are some nearby dining options if I want to explore after visiting Dunkin'?
Nearby dining options include Penrose Cheesesteak for fast food and bubble tea, Kasumi Sushi for Japanese cuisine, and Rice & Sambal for restaurant fare.
Are there places near Dunkin' where I can get beauty or wellness services?
Yes, Pure Nail Bar, a nail and beauty salon, is nearby if you're interested in spa or beauty treatments.
What community or recreational facilities are close to this Dunkin' location?
Nearby you can find the Martial Arts Hero Factory and Philly KRAV MAGA for fitness, and the South Philadelphia Open MRI for medical services.
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