Dunkin'

3.6
309 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1100 Walnut St, Philadelphia, PA
19107, United States

Hours

Reviews

3.6
309 reviews
5 stars
140
4 stars
54
3 stars
33
2 stars
18
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and efficient, while others are reported as rude and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and items being out of stock, leading to customer frustration.

Cleanliness

Concerns raised about hygiene practices and cleanliness, particularly in food preparation areas.

Speed of Service

Many customers noted slow service and long wait times, especially during busy hours.

Food Quality

Inconsistent food quality, with reports of stale donuts and poorly prepared sandwiches.
  • EF
    Edmanuel Fuentes
    Nov 9, 2025
    5.0
    Went through the drive thru all was great.
  • KB
    Ken Bobst
    Oct 27, 2025
    5.0
    This Dunkin Donuts is located at 11th Street and Market Street in Philadelphia. I ordered ahead both my iced coffee and blueberry muffin were sitting on the pickup counter. It's a small place with only 4 tables for sitting but on nicer days you can cross 11th street and sit on benches located on the Jefferson school campus. My muffin was really good and I tried a new sweetener for my coffee called candy it was pretty good. Service was friendly and fast.
  • AC
    Amira Coleman
    Oct 23, 2025
    3.0
    Nothing to write home about. My preferred CC location is still at the convention center, 12th & Mkt. Family owned franchise, owner recognizes his customers and he makes his son get up early and work which I like. Go see them!
  • YC
    Yoshi C
    Oct 23, 2025
    1.0
    I waited for 10min just to be told that the item is out. The store manager was yelling at me in front of everyone when I asked for refund.
  • SS
    Solmaz Shirjang
    Oct 15, 2025
    1.0
    I don’t like their service these days!! Really frustrating!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1100 Walnut St, Philadelphia, PA?

Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 6:00 PM.

Can I order Dunkin's menu items online or via an app?

Yes, you can order ahead using the Dunkin' mobile app or their online order platform for a fast grab and go experience.