Dunkin'

3.5
231 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1038 Arch St, Philadelphia, PA
19107, United States

Hours

Reviews

3.5
231 reviews
5 stars
93
4 stars
46
3 stars
27
2 stars
11
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inconsiderate staff, with many experiences of poor customer service and long wait times.

Food and Beverage

The quality of food and coffee was frequently criticized, with many customers describing their orders as incorrect, poorly prepared, or unsatisfactory.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty premises and inaccessible restrooms.

Staff Attitude

Many customers noted that staff appeared unhappy or unwelcoming, contributing to a negative dining experience.

Speed of Service

While some customers appreciated quick service, others experienced significant delays, especially during busy times.
  • AP
    Alex Popescu
    Nov 9, 2025
    1.0
    I walked in to pick up my mobile order and neither one of the ladies working there bothered to greet me or see what I needed. I had to get their attention to get my order. Not sure if the donuts are made onsite, but these were subpar for DD and definitely do not recommend this location.
  • AU
    Alper Uzum
    Oct 22, 2025
    1.0
    Worst coffee i ever had. Tastes like something rotten in it. Just threw it away and paid 6 bucks.
  • JJ
    J jess
    Sep 1, 2025
    5.0
    My parents and I have been a loyal customer here for the longest. The owner is very kind to my mother and I.
  • NP
    Nate Petrosky
    Aug 30, 2025
    1.0
    Incredibly inconsiderate staff, especially in a train station where customers are strapped for times. Waited twenty minutes for two donuts, several customers ordered after me and received their food before. It does not take twenty minutes to put two donuts in a bag.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1038 Arch St, Philadelphia?

Dunkin' at 1038 Arch St, Philadelphia is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.