Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude and inconsiderate staff, with many experiences of poor customer service and long wait times.
Food and Beverage
The quality of food and coffee was frequently criticized, with many customers describing their orders as incorrect, poorly prepared, or unsatisfactory.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty premises and inaccessible restrooms.
Staff Attitude
Many customers noted that staff appeared unhappy or unwelcoming, contributing to a negative dining experience.
Speed of Service
While some customers appreciated quick service, others experienced significant delays, especially during busy times.
AP
Alex Popescu
Nov 9, 2025
1.0
I walked in to pick up my mobile order and neither one of the ladies working there bothered to greet me or see what I needed. I had to get their attention to get my order.
Not sure if the donuts are made onsite, but these were subpar for DD and definitely do not recommend this location.
AU
Alper Uzum
Oct 22, 2025
1.0
Worst coffee i ever had. Tastes like something rotten in it. Just threw it away and paid 6 bucks.
JJ
J jess
Sep 1, 2025
5.0
My parents and I have been a loyal customer here for the longest. The owner is very kind to my mother and I.
NP
Nate Petrosky
Aug 30, 2025
1.0
Incredibly inconsiderate staff, especially in a train station where customers are strapped for times. Waited twenty minutes for two donuts, several customers ordered after me and received their food before. It does not take twenty minutes to put two donuts in a bag.
What are the operating hours for Dunkin' at 1038 Arch St, Philadelphia?
Dunkin' at 1038 Arch St, Philadelphia is open daily from 5:00 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
What new holiday drinks can I try at Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch with a variety of options including coffee, espresso, breakfast sandwiches, and donuts.
What payment methods does Dunkin' accept?
Dunkin' accepts debit and credit cards for payment.
Does Dunkin' have dine-in and takeout options?
Yes, Dunkin' offers dine-in, takeout, and delivery options for customer convenience.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' store.
What nearby transportation options are available to reach Dunkin' at 1038 Arch St?
The 10th And Arch Bus Stop is nearby, providing convenient public transportation access to Dunkin'.
Are there any notable nearby places to visit before or after grabbing a coffee at Dunkin'?
Yes, you can visit the Hilton Garden Inn Philadelphia Center City for accommodation, or check out Space 1026 art gallery and Dim Sum Garden restaurant nearby.
If I need parking around Dunkin', where can I go?
There are several parking options nearby including SP Plus Parking, Gallery II Garage, and parking associated with Jefferson Hospital.