Dunkin'

4.0
859 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

2344 N Broad St, Philadelphia, PA
19132, United States
(215) 221-5836
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2344 N Broad St, Philadelphia, PA
19132, United States

Hours

Reviews

4.0
859 reviews
5 stars
425
4 stars
195
3 stars
114
2 stars
42
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising quick and friendly service while others report rudeness and incorrect orders.

Cleanliness

Concerns were raised about cleanliness, particularly regarding the restroom availability and overall hygiene of the location.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and tasty items, while others received cold or improperly prepared food.

Atmosphere

The atmosphere is generally welcoming, but issues with crowding and safety concerns in the area were noted.

Operational Issues

Customers expressed frustration with operational hours and service availability, particularly regarding the drive-thru and walk-in options.
  • HD
    Hillary Davidson
    Nov 13, 2025
    1.0
    Terrible experience in this Dunkin'! I ordered a large ice coffee with oat milk and caramel syrup through the app. I arrive at the pick-up window, receive my order, and leave. At work, I discover that instead of oat milk, it seems to be ordinary, and there is no syrup at all — just bitter black coffee. There was no time to go back. The cashier in the window was busy talking on the phone and didn't pay any attention to me. When I called the store to complain, they told me they couldn't help me and offered to write to the corporate office. There is still no response from them. Complete disappointment
  • TW
    Tabitha Wanamaker
    Nov 4, 2025
    1.0
    I will be back today to be reimbursed for two spider donuts that cost me four dollars and some change apiece. There’s no way they’re not in my bag y’all give me two regular purple donuts.
  • JS
    Jed Simon
    Oct 20, 2025
    4.0
    The drive through was slammed, so I went inside to order. Glad I did! Kind, quick service, thanks so much!
  • KW
    Kyriq Williams
    Sep 20, 2025
    4.0
    It's Dunkin but this location is a little slow
  • DS
    Dmitrii SeeYa
    Sep 10, 2025
    1.0
    I honestly cannot understand how this is even possible. I walked into Dunkin’ — a full-sized coffee shop, not some tiny corner stand — and there was no restroom available for customers. There is one inside, but it’s only for employees. How does that make any sense? This is not a small kiosk, this is a proper café where people sit down, drink coffee, and spend time. In any other restaurant, bar, or café, having a restroom for customers is a basic standard. It’s completely unacceptable that such a large and well-known establishment refuses to provide this most basic necessity. One star. Terrible policy.
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2344 N Broad St, Philadelphia, PA?

Dunkin' at 2344 N Broad St is open daily from 4:30 AM to 8:30 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.